Account Director

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the main point of contact for designated clients, ensuring their satisfaction, retention, and growth.

• Plan, develop, and execute strategies for the assigned accounts effectively.

• Proactively discover and implement ideas that drive business growth.

• Gain a comprehensive understanding of client needs, priorities, objectives, business environment, and customer base to provide insightful counsel.

• Prepare strategic plans, including budgets, compensation frameworks, and timelines.

• Guarantee the timely and successful delivery of solutions that align with client requirements and goals.

• Ensure that Client/Agency compensation is equitable and accurately monitored.

• Foster the Agency's vision and culture among team members and initiate programs aimed at achieving or surpassing objectives.

• Communicate progress clearly to both internal and external stakeholders and generate reports on program performance and client account status.

• Effectively relay client objectives to internal teams to facilitate prompt solution development.

• Drive thought leadership and strategic outcomes; identify emerging creative and digital marketing solutions.

• Manage and/or mentor junior-level talent while overseeing the timely execution of projects.

• Coordinate timelines and deliverables with the Client Strategist or Coordinator.

• Conduct regular budget analyses on project health, draft scopes of work, and lead the estimating process.

⛳️ Requirements

• Bachelor’s degree.

• Generally, 7–12 years of experience in an agency or client marketing position; this experience range serves as a guideline rather than a minimum requirement.

• Ability to handle multiple tasks simultaneously.

• Exceptional organizational skills.

• Strong leadership abilities, including effective delegation of detailed work.

• Solid understanding of marketing strategies.

• Team-oriented collaborative work style.

• Strong curiosity and research capabilities.

• Responsive, empathetic, and possess excellent listening skills.

• Capacity to identify patterns, trends, and insights that can be translated into actionable opportunities.

• Demonstrated senior-level experience in agency account management.

• Experience across various marketing communications disciplines and growing client relationships.

• Proven track record of delivering business-building initiatives and effectively managing budgets.

• Outstanding listening, negotiation, presentation, verbal, and written communication skills.

🏝️ Benefits

• Access to affordable, high-quality healthcare options.

• Opportunities for career and personal development.

• Collaborative and motivated colleagues.

• Supportive team culture focused on innovation.