Account Development Manager – Tech

This is a fully remote position, open to applicants in New York.

📋 Description

• Identify and engage net-new accounts while enhancing penetration in current Technology accounts.

• Promote Technology solutions and work alongside generalists to boost Technology engagement.

• Address customer service inquiries and initiate necessary sales support.

• Implement pricing strategies that reflect appropriate profitability based on customer profiles.

• Ensure customer data integrity within ODP Business Solutions’ CRM system.

• Craft selling strategies, collaborate with ODP team members, and execute sales initiatives.

• Network in person and conduct cold calls to strategically important customers in high-opportunity markets.

• Cultivate relationships with decision influencers, decision makers, and end users.

• Increase sales from existing customers without Technology expenditure using strategic pricing.

• Secure high-potential net-new accounts and offer Technology-specific solutions.

• Travel frequently within the designated territory to engage customers and drive sales with minimal supervision.

• Enhance share of wallet through new or alternative product offerings.

• Analyze historical customer sales to identify additional sales opportunities.

• Recognize opportunities for margin expansion.

• Manage sales opportunities and forecast projections.

• Review successful customer interactions and lost sales for personal development.

• Respond to category-specific inquiries from generalist representatives and provide education on Technology.

• Collaborate with sales support functions to price and quote effectively.

• Perform other assigned tasks as necessary.

⛳️ Requirements

• Preferred: High School diploma or equivalent education.

• Preferred: Bachelor’s degree in a Business-related field.

• Minimum of 3–5 years of experience in a relevant field.

• Three (3) to Five (5) years of experience in Strategic Account Sales.

• Basic computer skills and proficiency in using technology to access essential information.

• Proficient in MS Office applications: Word, Excel, and PowerPoint.

• Familiarity with CRM tools, such as Salesforce.com.

• Proven track record of successful B2B sales.

• Hunter mentality with existing customers and capability to negotiate new, renewed, or amended contracts.

• Strong presentation abilities with a focus on developing customer-centric solutions and delivering sales proposals.

• Capable of multitasking and working efficiently under deadlines.

• Quick learner with the ability to apply knowledge and work collaboratively in a team environment.

• Willingness to learn about the product portfolio.

• Ability to manage and adapt to change.

• Willingness to travel within the designated territory to meet customers.

• Capability to maintain and update customer information in CRM databases.

• Proficient in reading, writing, speaking, and understanding English.

• Excellent verbal, written, and interpersonal communication skills.

🏝️ Benefits

• 401(k) plan.

• Competitive salary.

• Incentive program, subject to the terms and conditions of the Incentive Plan.

• Opportunities for advancement and growth within the organization.

• Comprehensive benefits package.