Account Development Manager

This is a fully remote position, open to applicants in Alabama, +5 more locations.

📋 Description

• Oversee regional market growth for small to mid-sized water utilities.

• Create and uphold prioritized strategies for target accounts.

• Conduct prospecting activities through customer visits, discovery meetings, industry events, webinars, outbound campaigns, and engagement with distributors.

• Cultivate new customer opportunities and enhance market share.

• Propel strategic growth initiatives and business development programs.

• Showcase solution advantages, including operational efficiency, billing accuracy, labor productivity, customer service improvements, and water conservation.

• Utilize demonstrations, pilot initiatives, phased implementation strategies, and commercial offerings to expedite customer engagement.

• Identify challenges related to processes, pricing, technical aspects, or operations, and collaborate with leadership to devise solutions.

• Manage opportunities from initial contact through qualification, solution alignment, proposal development, and transition to the appropriate sales owner.

• Keep precise records in Salesforce and maintain opportunity information.

• Coordinate internal resources to eliminate obstacles and hasten project execution.

• Work together with distributors and value-added resellers to broaden market coverage and sales prospects.

• Lead joint account planning, pipeline assessments, sales training, and regional marketing activities.

• Collaborate with Sales, Technical Solutions, Marketing, Product Management, Professional Services, Sales Operations, and distributor teams.

• Create targeted campaigns, customer messaging, case studies, and tools for sales enablement.

• Supply market intelligence and customer insights for product development, pricing, resource planning, and growth strategies.

• Deliver presentations to utility leaders, operators, consultants, procurement teams, distributors, and industry stakeholders.

• Represent Sensus and Xylem at conferences, trade shows, workshops, webinars, and other industry events.

• Convey technical concepts and business value to potential customers.

• Gather customer feedback to support continuous improvement and market expansion.

⛳️ Requirements

• Bachelor’s degree in Business, Engineering, Environmental Science, Public Administration, Marketing, or a related field is preferred.

• 2-5 years of progressive experience in B2B sales, account development, business development, channel sales, market development, or solution selling.

• Preferred experience in water utilities, municipal markets, metering, AMR, AMI, smart infrastructure, software, communications, or related technical solutions.

• Capability to prospect, establish new relationships, develop qualified opportunities, and influence complex public-sector purchasing processes.

• Experience working through distributors, value-added resellers, or other indirect channels without direct authority.

• Strong skills in presentation, facilitation, and written communication.

• Ability to articulate technical and commercial concepts in an understandable manner.

• Comfortable using Salesforce or a similar CRM system.

• Proficient in Microsoft Office applications and Salesforce CRM.

• Willingness to travel up to 60% of the time.

• Preferred experience with municipal utilities, water infrastructure, metering technologies, or smart water solutions.

🏝️ Benefits

• Paid Volunteer Program, Xylem Watermark.

• Employee Resource Groups (ERG).

• Initiatives for inclusion and belonging.

• Commitment to Equal Employment Opportunity and Affirmative Action in the workplace.

• Reasonable accommodations available for employees with disabilities.