Account Development Executive

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take full ownership of the entire sales process for post-sale upsell and cross-sell opportunities, encompassing customer discovery, quoting, proposal, contracting, and revenue growth.

• Act as the main point of contact for product-specific upselling initiatives in collaboration with CSMs, Support, and Customer Retention teams.

• Leverage AI-driven tools and prospecting systems to engage customers and foster revenue growth.

• Collaborate with product Specialists to deliver consultative sales experiences, develop quoting strategies, and educate customers.

• Ensure smooth transitions to onboarding and support teams while effectively managing customer expectations.

• Utilize Salesforce, Salesloft, and internal quoting tools to oversee pipeline management, document activities, and uphold data integrity.

• Work alongside internal teams to enhance standard operating procedures, processes, and scalable post-sale revenue growth.

• Achieve or surpass upsell and cross-sell revenue targets.

• Execute additional tasks as required based on departmental or organizational needs.

⛳️ Requirements

• At least 3 years of experience in an Account Executive or sales position with upselling responsibilities.

• Minimum of 1 year managing a complete and consultative sales cycle, including closing.

• Demonstrated ability to handle a sales pipeline and consistently meet or exceed revenue objectives.

• Experience managing end-to-end sales cycles.

• Excellent written and verbal communication skills with the ability to simplify complex topics for clients.

• Comfortable collaborating across teams and with various stakeholders.

• Highly organized and detail-oriented, capable of juggling multiple priorities and deadlines.

• Proficient with CRM tools, with a preference for Salesforce.

• Enthusiastic about providing outstanding customer experiences throughout the sales journey.

• A team player with a growth mindset, eager to contribute to a fast-paced environment.

🏝️ Benefits

• Comprehensive benefits package.

• Wellness program offerings.

• Company retreats.

• Supportive and casual work atmosphere.

• Opportunity to engage with and learn from leaders in the startup community.

• Incentive compensation linked to the applicable plan (not guaranteed).

• Reasonable accommodations for candidates with disabilities.

• Reasonable accommodations for sincerely held religious beliefs and other covered reasons.