Account Delivery Manager

This is a fully remote position, open to applicants in Argentina, +2 more countries.

📋 Description

• Take responsibility for the P&L and growth strategy for US accounts, which includes SOW extensions, amendments, and rate modifications.

• Identify opportunities for expansion and suggest additional engineering resources that would benefit clients.

• Conduct QBRs, executive sync meetings, and roadmap alignment sessions with client leadership.

• Oversee delivery, communication, and team integration.

• Address any friction early to maintain client trust and engineer retention.

• Collaborate with Talent Acquisition and Technical Leads to convert client roadmaps into candidate profiles.

• Assist in the onboarding of new engineers.

• Serve as a liaison between robotics engineers and clients’ technical leadership.

⛳️ Requirements

• Minimum of 4 years in a combined Account Management / Delivery Management position within staff augmentation, technical consulting, or B2B tech services.

• Background in engineering (Computer Science, Software, Mechatronics, Embedded Systems, or a related field).

• Proven history of account growth, upselling, and long-term client retention.

• Experience managing LatAm engineers assigned to US client organizations.

• Proficient in English (C1 level).

• Willingness to travel occasionally to the US.

• Preferred experience in robotics (ROS/ROS 2, SLAM, computer vision, simulation).

• Familiarity with nearshore staff augmentation models is preferred.

• Experience in responding to technical RFPs/RFIs is preferred.

🏝️ Benefits

• Remote work arrangement.

• Occasional travel to the US for on-site client visits.

• Opportunity to collaborate with rapidly growing US startups and enterprise robotics firms.

• A vibrant community where skills and contributions are valued.