Account Coordinator

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Prepare and organize loan documentation, ensuring all details are complete and accurate.

• Schedule appointments and follow up on leads and pending applications.

• Assist Account Executives by monitoring application status and coordinating with underwriters or processors.

• Address Broker inquiries, providing prompt and professional service.

• Answer questions from Brokers regarding guidelines related to various loan products.

• Utilize AI tools to perform income calculations for Brokers.

• Follow up with Brokers on registered loans to guarantee the timely submission of complete files.

• Complete ad hoc projects and tasks as required.

⛳️ Requirements

• A minimum of three years of experience in mortgage origination, processing, or a related field.

• Proficiency in personal computers and knowledge of relevant word processing, spreadsheet, and LOS software.

• Strong attention to detail.

• Excellent oral and written communication abilities.

• Outstanding customer service skills.

• High School diploma or equivalent education.

🏝️ Benefits

• Competitive compensation based on skills and experience.

• Comprehensive benefits package that includes health insurance, pre-tax HSA, FSA accounts, as well as dental and vision coverage.

• Life and AD&D Insurance, with additional voluntary benefits available.

• 401K plan with a strong company match.

• Flexible Paid Time Off (PTO) program.

• Earned Sick & Safe Time (ESST).

• An opportunity to work for the fastest growing lender in the Midwest.