Zoning Report Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer both technical and administrative assistance to field and operations personnel.

• Facilitate assignment setup, communication, scheduling, coordination, preparation, and the fulfillment of project tasks.

• Present findings to clients and/or management.

• Coordinate timelines with vendors, clients, and both internal and external teams.

• Create reports on project progress, challenges, and proposed solutions for stakeholders.

• Monitor data using web-based project management platforms.

• Receive and distribute Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Conduct document research on client-supplied materials.

• Submit and monitor check requests for municipal data and information essential for zoning tasks and site-investigation reports.

• Track and acquire outstanding municipal data and information.

• Provide adaptable support to the RFP Team for processing and securing FLEX IDs during the onboarding of new vendors.

• Compose technical zoning reports and SIRs utilizing information gathered by municipal researchers.

• Relay necessary information for report completion and anticipated delays to stakeholders.

• Execute report revisions when additional municipal information is received post-delivery.

• Deliver zoning-related information directly to clients both verbally and electronically.

• Lead responses to client inquiries and requests concerning zoning reports following delivery.

• Identify and communicate opportunities for workflow efficiencies.

• Provide timely and proactive customer service.

• Uphold the confidentiality of company information.

• Adhere to relevant policies, SOPs, work instructions, and quality standards.

• May require overtime with prior approval from the supervisor.

• No specific supervisory responsibilities are included.

⛳️ Requirements

• A high school diploma or General Education Diploma (GED) is necessary.

• At least two years of experience in an administrative role is required.

• Capability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.

• Proficiency in writing reports, business correspondence, and procedural manuals.

• Ability to effectively present information and address inquiries from clients, peers, and technical field staff.

• Skill in defining problems, collecting data, establishing facts, and drawing valid conclusions.

• Competence in interpreting technical instructions and handling both abstract and concrete variables.

• Proficient in computer usage, including word processing software, spreadsheet software, and project management software.

• Strong time management abilities.

• Active listening skills are essential.

• Critical thinking and problem-solving skills are required.

• Excellent oral and written communication skills.

• Ability to motivate, develop, and guide individuals.

• Capacity to work independently as well as in a team setting.

• Ability to maintain a constant state of alertness and work safely.

• Must possess a cell phone and provide your own internet service.

• Must be capable of meeting the physical demands of the role.

• Ability to successfully operate from a remote location.

🏝️ Benefits

• Competitive salary and benefits package.

• Fully remote work setup.

• Flexible working hours.

• Part-time schedule as needed.