Zoning Report Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide both technical and administrative support to field and operations teams.

• Oversee project assignments, including setup, communication, scheduling, and completion.

• Collaborate with vendors, clients, and internal/external teams to coordinate schedules.

• Create reports on project progress, issues, and solutions; track data using web-based project management tools.

• Receive and distribute Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Conduct research on documents provided by clients.

• Submit and monitor check requests for municipal data and information.

• Track and acquire outstanding municipal data required for zoning and SIR reports.

• Assist the RFP Team by processing and obtaining FLEX IDs for new vendors.

• Draft technical zoning reports and site investigation reports (SIRs).

• Relay necessary information and anticipated delays to stakeholders.

• Update reports upon receipt of additional municipal information.

• Provide zoning-related information to clients both verbally and electronically.

• Lead responses to client inquiries post-delivery and delegate follow-up tasks as necessary.

• Identify and communicate opportunities for workflow efficiencies.

• Deliver timely, proactive customer service while safeguarding confidential company information.

• Adhere to company policies, procedures, work instructions, quality standards, and safety requirements.

• Work overtime when required, with prior authorization.

⛳️ Requirements

• High school diploma or General Education Diploma (GED) is required.

• At least two years of administrative experience is preferred.

• Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.

• Proficient in writing reports, business correspondence, and procedure manuals.

• Capable of effectively presenting information and addressing questions from clients, peers, and technical field staff.

• Strong problem-solving skills, including the ability to define problems, gather data, establish facts, and draw valid conclusions.

• Proficient in computer operation with knowledge of word processing, spreadsheet, and project management software.

• Excellent time management, active listening, critical thinking, problem-solving, and both oral and written communication skills.

• Ability to work independently as well as in a collaborative team environment.

• Must possess a cell phone and provide your own internet service.

• Must be able to meet the physical demands of the position.

• Ability to successfully work from a remote location.

🏝️ Benefits

• Medical, Dental, and Vision coverage.

• Company-matched Retirement plan.

• Generous Paid Time Off and Company Holidays.

• Life Insurance and AD&D coverage.

• Short-Term Disability (STD) and Long-Term Disability (LTD).

• Optional life and pet insurance.

• EAP and Total Wellbeing Lifestyle Programs.

• Tuition Assistance and/or Professional Development opportunities.

• Employee Discounts.

• Starting hourly rate: $25.00/hour +.