Zoning Report Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical and administrative assistance to field and operational personnel.

• Facilitate assignment, setup, communication, scheduling, coordination, preparation, and execution of project tasks.

• Report project outcomes to clients and/or management.

• Coordinate schedules with vendors, clients, and both internal and external teams.

• Create reports outlining project progress, challenges, and solutions.

• Monitor data using web-based project management tools.

• Manage the receipt and distribution of Client Supplied Material (CSM).

• Reach out to municipal departments for project-related information.

• Undertake special projects as assigned by the leadership team.

• Identify opportunities to enhance efficiency and technological solutions.

• Safeguard confidential company information.

• Provide timely and proactive customer service.

• Adhere to documented policies, Standard Operating Procedures, Work Instructions, and BV quality standards.

• Maintain a safe and organized work environment.

• Work overtime with prior supervisor approval when necessary.

• Conduct document research on client-supplied materials.

• Submit and monitor check requests for municipal data/information required for zoning and site-investigation reports.

• Track and acquire pending municipal data/information.

• Assist the RFP Team by processing/obtaining FLEX IDs for new vendors.

• Compose technical zoning reports and SIRs based on municipal research.

• Communicate report requirements and anticipated delays to stakeholders.

• Revise reports when additional municipal information is received after delivery.

• Provide zoning-related information to clients both verbally and electronically.

• Lead responses to post-delivery client inquiries and requests regarding zoning reports.

• Delegate follow-up instructions to resolve client issues.

• Identify and relay workflow efficiencies.

⛳️ Requirements

• High school diploma or General Education Diploma (GED) is required.

• Some college education is preferred.

• A minimum of two years of administrative experience is required.

• Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations.

• Capability to write reports, business correspondence, and procedure manuals.

• Ability to present information and address questions from clients, peers, and technical field staff.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret technical instructions and manage both abstract and concrete variables.

• Proficiency in operating a computer.

• Familiarity with word processing, spreadsheet, and project management software.

• Strong time management skills.

• Excellent active listening skills.

• Solid critical thinking skills.

• Effective problem-solving skills.

• Strong oral and written communication skills.

• Ability to motivate, develop, and guide individuals.

• Capability to work independently as well as within a team environment.

• Ability to maintain constant alertness and work safely.

• Must possess a cell phone and provide your own internet service.

• Must be able to meet the physical demands of the position.

• Ability to successfully work from a remote location.

🏝️ Benefits

• Competitive salary and benefits package.

• Fully remote work arrangement.

• Flexible working hours.

• Part-time scheduling as needed.

• Opportunity to collaborate with a global organization.

• Equal opportunity employment.

• Company assistance with Careers Page searching and profile/application completion for individuals with disabilities.