Zone Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive the accomplishment of Zone Sales and Aftersales performance goals.

• Foster alignment and effectiveness within Local Market Associations through partnerships with dealers and agencies.

• Lead communication efforts that support brand business objectives and market strategies.

• Guide, mentor, and develop District Sales Managers, including conducting interviews and providing constructive feedback.

• Analyze performance at the zone level, as well as market dynamics, competitive actions, and dealer trends to uncover growth opportunities.

• Formulate data-driven strategies to enhance sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.

• Advocate for a culture of business development that propels sales growth and aftersales opportunities.

• Encourage dealer engagement and excellence in executing Tier 3 digital marketing initiatives.

• Direct District Manager teams in maximizing inventory performance and turnover rates.

• Collaborate with the Accessory Distributor and Installer to enhance dealer and Local Market Association accessory integration strategies.

• Assist in the creation and implementation of customer retention and acquisition strategies.

• Ensure dealers are held accountable through comprehensive business planning and actionable strategies.

• Supervise the implementation and compliance of the zone dealer network and facility image programs.

• Promote training performance and sales excellence within the zone.

• Endorse a customer-centric culture.

• Manage dealer contractual agreements and ensure adherence to performance standards.

• Guarantee the adoption and effective use of dealership empowerment tools and resources.

• Travel frequently across the designated territory to visit dealerships.

⛳️ Requirements

• Bachelor’s degree in Business, Sales, Marketing, or a related discipline.

• Over 5 years of experience in Sales, Marketing, or related areas, demonstrating a successful track record of revenue growth.

• Preferably 3+ years of experience in leading, coaching, and developing a team.

• Strong knowledge of the automotive industry and business acumen, encompassing sales, aftersales, service operations, and customer experience management.

• Proficiency in spreadsheet and reporting tools, including data analysis, reporting, and visualization; experience with Google Workspace is preferred.

• Willingness to travel up to 75% of the time.

• Must have and maintain the ability to legally operate a motor vehicle in accordance with the relevant state's licensing requirements.

• Current residence within the designated territory or willingness to relocate to Grand Rapids, MI, or an approved surrounding area within 60 days of the start date.

• Must be able to live in an approved city within the designated territory or relocate by the timeline specified in the offer.

• Must be legally authorized to work without GM immigration-related sponsorship now or in the future.

• Successful completion of a Motor Vehicle Report review is required.

🏝️ Benefits

• Relocation benefits available for candidates who meet the qualifications under company policy.

• Comprehensive GM benefits that support employee well-being both at work and at home.

• A workplace culture that emphasizes inclusivity and belonging.

• Reasonable accommodations for applicants with disabilities.