Zone Installation Specialist – Imaging Systems

This is a fully remote position, open to applicants in Connecticut, +11 more states.

📋 Description

• Acquire the necessary skills to execute the installation process for imaging systems.

• Build strong relationships with customers while delivering exceptional installation and customer service.

• Proactively identify and address customer concerns with urgency.

• Execute tasks in at least one imaging modality and have the potential to qualify in multiple modalities.

• Stay informed about technical advancements and current trends within the industry.

• Pursue both formal and informal training opportunities.

• Implement best practices and efficiently manage personal scheduling.

• Provide assistance to fellow team members when required.

• Fulfill administrative responsibilities within Philips and adhere to regulatory deadlines.

• Prepare timesheets, service work orders, expense reports, Field Change Orders, preventive maintenance records, installation documents, and site/service documentation.

⛳️ Requirements

• Minimum of 1 year of experience in a diagnostic imaging field or a hospital-based service environment, or at least 3 years in electromechanical industries.

• Preferred experience with Image Guided Therapy equipment.

• Proficient understanding and application of electronic, mechanical, and networking theories.

• Capability to install, diagnose, and repair equipment effectively.

• Familiarity with necessary tools and testing equipment.

• Associate Degree in electronics or an equivalent combination of education and experience.

• A Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering, or Mechanical Engineering Technology is preferred.

• Must meet the minimum physical, cognitive, and environmental prerequisites for the Field Service role.

• Ability to work in an office, home office, and/or remote setting as well as in a hospital or healthcare environment.

• Willingness to travel up to 100% via car, air, train, or bus.

• Flexibility to work varied hours, including overtime, weekends, and on-call rotations.

• Capacity to safely handle radiation sources and/or radioactive materials and utilize required personal protective equipment.

• US work authorization is mandatory; candidates needing current or future visa sponsorship will not be considered.

• Candidates must reside in or be within commuting distance of CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, or WV.

🏝️ Benefits

• Eligibility for overtime.

• Annual incentive bonus programs.

• Compensation for on-call duties.

• Access to a company fleet/car.

• Opportunities for training and professional development.

• Potential for career advancement.

• Generous paid time off (PTO).

• 401k plan with up to 7% matching.

• Health Savings Account (HSA) with company contributions.

• Stock purchase plan.

• Education reimbursement options.

• Field service incentive bonuses.

• Possibility of sales commissions or long-term incentives.