Workfront System Administrator

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee daily support activities, user access management, system maintenance, data integrity, solution design, Fusion development, reporting, integrations, and implementation of new functionalities.

• Administer system-wide settings, custom forms, job roles, teams, groups, layout templates, and sandbox or preview environments.

• Provision and sustain user accounts, access levels, roles, teams, and groups in line with governance and security protocols.

• Spearhead the deployment and adoption of Workfront capabilities throughout the marketing organization.

• Assess feature releases, perform updates testing, and conduct regular audits.

• Design, construct, document, monitor, and maintain Workfront Fusion scenarios and integrations with Adobe and other enterprise systems.

• Establish and uphold process and system governance, including design standards, access models, release practices, and documentation requirements.

• Collaborate with process owners and stakeholders to evaluate workflows, identify gaps, and enhance standardization, efficiency, and platform performance.

• Convey solution alternatives, implementation strategies, release implications, risks, roadmap priorities, and outcomes to both technical and non-technical stakeholders.

• Create reporting and data visualizations utilizing Workfront data.

• Lead onboarding processes, role-specific training, user communications, documentation, office hours, and change-management initiatives.

⛳️ Requirements

• A minimum of 8 years of hands-on Adobe Workfront administration experience in marketing, marketing operations, or agency settings.

• Extensive knowledge of Adobe Workfront implementation, administration, architecture, configuration, reporting, and platform optimization.

• Proficient in Workfront Fusion development, integration design, testing, troubleshooting, and documentation.

• Strong skills in analytical reporting, dashboard creation, and data visualization.

• Capability to convert complex operational data into clear insights and actionable decisions for diverse audiences.

• Customer-oriented problem-solving abilities and sound judgment.

• Excellent communication and facilitation skills for simplifying complex technical workflows for non-technical stakeholders.

• Proven track record in leading onboarding, training, adoption, and change-management initiatives.

• Ability to navigate ambiguity, manage competing priorities and deadlines, while delivering incremental value in an agile environment.

• Preferred certifications include: Adobe Certified - Adobe Workfront Core Developer; Adobe Fusion Developer Professional Certification.

🏝️ Benefits

• Medical, dental, vision, basic and supplemental life insurance.

• Short-term and long-term disability coverage.

• Paid parental leave.

• Family expansion reimbursement.

• Paid vacation starting from the hire date.

• Sick time accrued at a rate of 1 hour for every 25 hours worked.

• Eight paid holidays.

• Two personal days each year.

• 401(k) retirement plan with employer match.

• Discounted company stock program (S.I.P.).

• Starbucks equity program (Bean Stock).

• Incentivized emergency savings.

• Financial well-being tools.

• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.

• Resources for student loan management.

• Access to additional educational opportunities.

• Backup care resources.

• DACA reimbursement.

• Eligibility for bonuses.