Workflow and Automation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and cultivate new business opportunities within both existing and potential strategic accounts.

• Engage with customers to gain insights into laboratory workflows, automation challenges, and operational goals.

• Suggest workflow and automation solutions that enhance productivity, efficiency, scalability, and scientific results.

• Support expansion initiatives across instrumentation, consumables, automation platforms, and related offerings.

• Collaborate with commercial sales teams throughout the sales process.

• Offer subject matter expertise during customer meetings, technical discussions, workshops, and executive presentations.

• Assist in designing solutions and conducting workflow assessments.

• Aid in evaluation programs, technical demonstrations, proof-of-concept activities, and planning for implementation.

• Gather customer feedback, identify workflow trends, and recognize unmet market needs.

• Work alongside product management, marketing, R&D, and engineering teams to shape product roadmaps and innovations.

• Represent customer needs and market opportunities in the development of automation solutions.

• Stay updated on life science technologies, trends in laboratory automation, and competitive solutions.

• Participate in industry conferences, customer workshops, and scientific meetings.

• Contribute to thought leadership initiatives and establish Azenta as a trusted partner in optimizing laboratory workflows.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Biology, Biotechnology, Biochemistry, Biomedical Engineering, or a related scientific discipline.

• A minimum of 5 years of experience in life science research, laboratory operations, laboratory automation, scientific instrumentation, or similar technical roles.

• Practical experience working in research, biopharma, biotechnology, academic, or clinical laboratory settings.

• Proven understanding of laboratory workflows and automation technologies.

• Strong technical and scientific foundation with the capability to comprehend and communicate complex workflow solutions.

• Experience in supporting research programs, laboratory operations, or automation projects.

• Ability to effectively engage with scientists, laboratory managers, operational leaders, and executive stakeholders.

• Excellent presentation, communication, and consultative selling abilities.

• Demonstrated capacity to collaborate cross-functionally with commercial, technical, and product development teams.

• Familiarity with laboratory automation systems, robotic platforms, sample management solutions, biobanking technologies, or related life science tools.

• Experience supporting technical sales, business development, applications, product management, or customer success roles.

• Understanding of workflows in pharmaceutical, biotechnology, cell and gene therapy, biorepository, or translational research fields.

• Willingness to travel approximately 50% domestically and internationally as necessary.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and continued education.

• Flexible work arrangements and a supportive work environment.