Workers' Compensation Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist employees during periods of absence due to work-related injuries.

• Assess barriers to a swift return to work.

• Collaborate with relevant stakeholders to develop and implement solutions.

• Facilitate the return to work process or create alternative plans.

• Meet with clients to discuss workplace injuries.

• Oversee workplace injury claims and work to reduce time-loss and claim expenses through early intervention and proactive service coordination.

• Maintain consistent communication with clients, injured employees, and provincial Workers’ Compensation Boards.

• Act as a liaison with provincial Workers’ Compensation Boards.

• Review claim files thoroughly.

• Interpret provincial workers’ compensation laws, policies, and procedures.

• Prepare injury reports, identify appeal issues, and draft objection letters.

• Coordinate case management tasks, including the development, implementation, and monitoring of return-to-work and rehabilitation plans.

• Facilitate third-party assessments, such as functional capacity evaluations and independent medical examinations.

⛳️ Requirements

• Previous experience in managing workers’ compensation claims is advantageous.

• Familiarity with workers’ compensation laws, policies, procedures, and workplace health and safety regulations is beneficial.

• Proficient in Microsoft Word, Excel, and Outlook.

• Educational background in a related field, such as human resources, health and safety, or possession of an insurance certificate/designation is a plus.

• Extensive claims management experience may be considered in lieu of the specified qualifications.

• A paralegal license is mandatory.

• Must possess work authorization in Canada that does not currently or will not in the future require visa sponsorship.

• Successful completion of a background check, as relevant to the role.

• Capability to participate in video interviews; adherence to a camera-on culture.

• May require occasional travel to a physical office location.

🏝️ Benefits

• Health, dental, and vision coverage starting on Day One.

• Wellbeing programs available.

• Retirement plans featuring contribution matching.

• Generous time-off policies.

• Parental leave options.

• Opportunities for continuing education.

• Career advancement opportunities.

• Flexible working arrangements whenever feasible.

• Reasonable accommodations during the hiring process.

• Competitive total rewards package.

• Ongoing education and training opportunities.