Worker's Compensation and Claim Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee and manage the complete worker's compensation claims process from start to finish.

• Collaborate with medical providers, insurance adjusters, employees, and partner affiliates to collect necessary documentation and information.

• Track and monitor active claims, ensuring timely follow-ups and communication with all involved parties.

• Keep accurate records, claim documentation, and compliance-related reports.

• Analyze claims data to identify trends and suggest opportunities for enhancing workplace safety and injury prevention initiatives.

• Provide education to employees about worker's compensation processes, rights, responsibilities, and available resources.

• Work in partnership with internal stakeholders and affiliate leadership to ensure claims are adjusted in a timely and appropriate manner.

• Maintain regular communication with insurance carriers, third-party administrators, and legal partners as required.

• Assist in coordinating return-to-work efforts and ongoing case management activities.

• Support organizational risk management and compliance initiatives related to worker's compensation programs.

⛳️ Requirements

• Preferred Bachelor’s degree in Human Services, Human Resources, Business Administration, Healthcare Management, or a related discipline.

• At least two (2) years of experience in worker's compensation claims management, claims administration, risk management, or a related area.

• Strong knowledge of worker's compensation processes and relevant regulations.

• Exceptional communication, problem-solving, and interpersonal skills.

• Ability to juggle multiple priorities while maintaining a keen attention to detail.

• Experience in handling confidential information and maintaining precise records.

• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint.

• Certification in Worker's Compensation, Claims Management, or a related field is preferred.

• Familiarity with claims management systems and reporting tools.

• Experience in analyzing claims data to identify trends for improving organizational outcomes.

• Previous experience with insurance carriers and third-party administrators is a plus.

🏝️ Benefits

• Competitive compensation.

• DailyPay – Access Your Earned Wages Before Payday.

• Medical, Dental & Vision Insurance.

• 401(k) Retirement Plan.

• Paid Time Off.

• Employee Assistance Program.

• Wellness Programs.

• Employee Referral Bonuses.

• Company-Paid Training.

• Professional Development Opportunities.

• Leadership Development Programs.

• Career Advancement Opportunities.

• Exposure to Multi-State Claims Administration.

• Opportunities Across Multiple Service Lines.

• Support Employees Through Challenging Situations.

• Help Improve Workplace Safety Outcomes.

• Collaborate with Leaders Across Multiple Affiliates.

• Make a Positive Impact on Employee Well-Being.

• Join a Mission-Driven Organization.