Workday Workforce Management Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the functional subject matter expert for the Workday modules related to Scheduling, Time & Attendance, and Absence.

• Configure, test, implement, maintain, and enhance the functionality of Workday, including aspects such as time calculations, time entry templates, work schedules, schedule tags, accrual rules, absence plans, and eligibility criteria.

• Set up business processes, notifications, security considerations, validations, and system functionalities.

• Keep functional documentation updated for system configurations, business processes, and historical changes.

• Diagnose system issues and provide functional assistance for time, attendance, absence, and scheduling operations.

• Manage Jira tickets and Workday cases that require investigation or adjustments in configuration.

• Ensure compliance with wage and hour laws, FLSA, and relevant state and local regulations regarding leave, sick time, and overtime.

• Assess Workday feature releases, evaluate their impacts, suggest new capabilities, and conduct regression testing.

• Collaborate with Payroll to ensure precise time capture, time calculations, and configurations impacting pay.

• Set up and maintain scheduling functions that support health center and virtual care operations.

• Oversee absence plans, accrual calculations, and tracking of leaves of absence.

• Work with HRIS, Payroll, and Legal/Compliance teams on the administration of leave policies and configuration adjustments.

• Assist with annual and ongoing processes related to time, attendance, and absence, including audits and open-enrollment configurations.

• Create reporting solutions and dashboards for time, attendance, absence, scheduling, overtime, absence utilization, and schedule adherence.

• Monitor data quality, identifying discrepancies, trends, and opportunities for improvement.

• Utilize AI capabilities within Workday and other approved enterprise technologies.

• Develop and maintain job aids, system documentation, process guides, and knowledge resources.

• Manage SharePoint or other knowledge repositories effectively.

• Identify opportunities to streamline, automate, and enhance processes through Workday functionalities.

• Contribute to planning for the Workday roadmap, system optimization, data integrity, governance, and operational excellence.

⛳️ Requirements

• Bachelor's degree in Human Resources, Information Systems, Business, or a related discipline, along with a minimum of three years of hands-on experience in configuring and administering Workday's Scheduling, Time & Attendance, and/or Absence modules, or a suitable combination of education and experience.

• Proven experience in implementing, configuring, and optimizing Workday functionalities, rather than just providing end-user support.

• Familiarity with supporting the configuration and testing of Workday business processes.

• Current certification in Workday Time Tracking and/or Absence is highly preferred, although equivalent experience will also be considered.

• Preferred knowledge of wage and hour laws, FLSA, and leave/absence regulations.

• Experience in healthcare or working for multi-state employers is advantageous.

• Familiarity with AI tools, such as Microsoft Copilot and Anthropic Claude.

• Experience with additional AI tools and agents is preferred.

• Strong analytical and problem-solving abilities.

• Exceptional written and verbal communication skills, with the capability to convey technical concepts to non-technical audiences.

• Ability to handle multiple priorities while ensuring accuracy and attention to detail.

🏝️ Benefits

• Recognized as a Great Place to Work® certified employer.

• Operate within a value-based healthcare environment.

• Actual offers may vary based on location, years of experience, and/or skill level.