Workday Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the configuration of the Workday tenant, including business processes and system settings.

• Direct the updates, releases, and enhancements of the Workday system.

• Maintain comprehensive documentation, configuration guides, and training resources.

• Assess and implement new features within Workday.

• Act as the primary technical escalation point for intricate Workday issues.

• Provide training and support to Tier 1 and Tier 2 support teams.

• Manage ticket queues and address complex system challenges.

• Chair the Workday change control committee alongside HR, Finance, and IS stakeholders.

• Facilitate decision-making for system modifications and enhancements.

• Communicate updates, obtain necessary approvals, and execute changes that impact the organization.

• Encourage the adoption and effective communication of Workday updates.

• Oversee vendor relationships and third-party support.

• Collaborate with the implementation vendor and leaders in HR, Finance, and IS.

• Plan and manage system upgrades and go-live events.

• Support over 2,000 users across diverse business units.

• Manage integrations, reporting, and system security at scale.

⛳️ Requirements

• A Bachelor's degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field, or equivalent experience.

• Skilled in troubleshooting, Tier 3 support, report generation, and system documentation.

• Minimum of 7 years of direct Workday administration experience.

• Proficient in Workday tenant management, business processes, security roles, access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.

• Familiarity with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards).

• Willingness to pursue Workday certifications and keep up with best practices.

• Legally authorized to work in the United States on a permanent basis.

• No visa sponsorship is available now or in the future.

• Experience managing integrations with external systems.

• Knowledge of Workday security management and identity and access management systems.

• Understanding of IT security best practices.

• Workday certifications in HCM, Finance, or Security are preferred.

• Additional Workday security or reporting certifications are advantageous.

• CompTIA A+ or other IT certifications are beneficial.

• Experience in application administration, integration/interface management, leading committees, and supporting system implementations.

• Knowledge of cybersecurity, data privacy, disaster recovery, and compliance.

• Ability to support complex, multi-unit environments.

• Capability to plan and manage system upgrades and go-live events.

• Strong attention to detail.

• Ability to convey technical concepts to non-technical users and present to internal audiences.

🏝️ Benefits

• Regular training sessions with vendors and a dedicated training budget.

• Flexible work schedule.

• 401(k) plan with up to 3% employer match after one year of service.

• PTO that increases with tenure.

• Options for PTO donation.

• Paid sick leave.

• Medical, dental, and vision coverage.

• Dental coverage for domestic partners.

• Pet insurance.

• Supplemental insurance options.

• Flexible spending and health savings accounts (FSA and HSA).

• 100% company-paid long-term disability insurance.

• 100% company-paid life insurance.

• Discounts from national brands.

• Employee Referral Program.

• Employee Assistance Program.

• Access to Tapcheck to receive 50% of pay before payday.

• Opportunities for internal job mobility across the nation.

• Training provided for Workday certifications.