Enterprise Workday Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the configuration of the Workday tenant, including business processes and system settings.

• Direct updates, releases, and enhancements related to Workday.

• Maintain comprehensive documentation, configuration guides, and training resources.

• Assess and implement new functionalities within Workday.

• Act as the primary technical escalation point for intricate Workday challenges.

• Educate and empower Tier 1 and Tier 2 support teams.

• Manage ticket queues and resolve complex system issues.

• Chair the Workday change control committee alongside HR, Finance, and IS stakeholders.

• Facilitate decision-making regarding system modifications and enhancements.

• Communicate updates, obtain approvals, and execute changes that impact the organization.

• Encourage the adoption and dissemination of Workday changes.

• Manage relationships with vendors and third-party support services.

• Collaborate with the implementation vendor, HR, Finance, and IS leadership.

• Plan and oversee system upgrades and go-live events.

• Provide support for over 2,000 users across various business units.

• Oversee integrations, reporting, and system security on a large scale.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Information Technologies, Computer Science, or a closely related field, or equivalent experience.

• Skilled in troubleshooting, tier-3 support, report generation, and system documentation.

• Over 7 years of practical experience in Workday administration.

• Familiarity with Workday tenant management, business processes, security roles, access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.

• Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools like Prism, calculated fields, and dashboards.

• Willingness to pursue Workday certifications and remain updated on best practices.

• Legally authorized to work in the United States on a permanent basis.

• Must not require visa sponsorship now or in the future.

• Preferred: experience in managing third-party system integrations, Workday security, identity and access management systems, and IT security best practices.

• Preferred: Workday certifications in HCM, Finance, or Security; additional Workday security or reporting certifications; CompTIA A+ or other IT certifications.

• Preferred: experience in application administration, integrations/interface management, leading committees, and supporting system implementations.

• Knowledge of cybersecurity, data privacy, disaster recovery, and compliance.

• Capacity to support complex, multi-unit environments.

• Ability to plan and manage system upgrades and go-live events.

• Strong communication skills to convey technical concepts to non-technical users.

• Adaptability to system updates, process changes, and evolving organizational needs.

🏝️ Benefits

• Regular training sessions with vendors and a dedicated training budget.

• Flexible work hours.

• Annual opportunity for travel to the Workday Conference.

• 401(k) plan with up to 3% employer match after one year of service.

• Paid time off (PTO) that increases with tenure.

• Options for PTO donation.

• Paid sick leave.

• Comprehensive medical, dental, and vision insurance.

• Dental coverage available for domestic partners.

• Pet insurance options.

• Supplemental insurance choices.

• Flexible spending and health savings accounts (FSA and HSA).

• 100% company-paid long-term disability insurance.

• 100% company-paid life insurance.

• Discounts from national brands.

• Employee Referral Program.

• Employee Assistance Program.

• Access to Tapcheck for early pay access to 50% of earnings before payday.

• Opportunities for internal job mobility nationwide.