Enterprise Workday Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the configuration of the Workday tenant, including business processes and system settings.

• Direct the updates, releases, and enhancements of the Workday system.

• Maintain comprehensive documentation, configuration manuals, and training resources.

• Assess and implement new features within Workday.

• Act as the technical escalation point for intricate Workday issues.

• Provide training and support to Tier 1 and Tier 2 support teams.

• Manage ticket queues and resolve complex system challenges.

• Lead the Workday change control committee alongside HR, Finance, and IS stakeholders.

• Facilitate decision-making for system modifications and enhancements.

• Communicate updates, obtain approvals, and execute changes that have organizational implications.

• Encourage the adoption and effective communication of Workday changes.

• Manage relationships with vendors and third-party support providers.

• Collaborate with the implementation vendor, HR, Finance, and IS leadership.

• Support over 2,000 users across various business units.

• Oversee integrations, reporting, and system security at scale.

• Plan and manage system upgrades and go-lives.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field, or equivalent experience.

• Expertise in troubleshooting, tier-3 support, report generation, and system documentation.

• Over 7 years of practical experience in Workday administration.

• Proficient in Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.

• Familiarity with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards).

• Willingness to pursue Workday certifications and stay updated on best practices.

• Experience in managing integrations with third-party systems, Workday security management, identity and access management systems, and IT security best practices.

• Strong understanding of cybersecurity, data privacy, disaster recovery, and compliance.

• Background in application administration, integrations/interface management, leading committees, and supporting system implementations.

• Excellent troubleshooting and problem-solving abilities.

• Capability to plan and manage system upgrades and go-lives while handling multiple priorities and deadlines.

• Ability to explain technical concepts to non-technical users and present to internal audiences.

• Candidates must have legal authorization to work in the United States on a permanent basis; visa sponsorship is not available now or in the future.

🏝️ Benefits

• Regular training with vendors and a dedicated training budget.

• Flexible work schedule.

• 401(k) plan with up to 3% employer match after one year of service.

• Paid time off (PTO) that increases with tenure.

• PTO donation options.

• Paid sick leave.

• Medical, dental, and vision coverage.

• Dental coverage for domestic partners.

• Pet insurance.

• Supplemental insurance options.

• Flexible spending and health savings accounts (FSA and HSA).

• 100% company-paid long-term disability and life insurance.

• National Brand Discounts.

• Employee Referral Program.

• Employee Assistance Program.

• Access to Tapcheck (receive 50% of your pay before payday).

• Opportunities for internal job mobility nationwide.