RFP Administrator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take ownership of the complete RFP/RFI response procedure, from initial intake and qualification to final submission.

• Analyze RFP/bid specifications and oversee the fulfillment of all requirements to guarantee compliance and responsiveness.

• Manage timelines, coordinate contributions from various departments, and ensure timely delivery of high-quality proposals.

• Compose, revise, and customize persuasive responses that effectively communicate Keeper’s value proposition, differentiators, and technical expertise.

• Maintain and enhance a centralized RFP content library, including reusable boilerplate text and approved responses.

• Collaborate with Sales and Account Teams to ensure proposals align with customer needs and strategic deal objectives.

• Work together with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information.

• Handle and respond to customer security questionnaires and due diligence inquiries.

• Ensure that proposals adhere to formatting, legal, and regulatory standards.

• Identify opportunities to enhance response efficiency, quality, and win rates through process improvements.

• Monitor and report on RFP metrics, including submission volume, turnaround times, and win/loss analysis.

• Assist with strategic enterprise opportunities through tailored executive summaries and value narratives.

• Contribute to the ongoing enhancement of Keeper’s proposal management processes and tools.

⛳️ Requirements

• A minimum of 3 years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably within SaaS or cybersecurity).

• Excellent writing, editing, and proofreading abilities with a keen attention to detail.

• Experience in responding to enterprise-level RFPs and security questionnaires.

• Capability to convert technical concepts into clear, business-friendly language.

• Proven track record of managing multiple deadlines in a fast-paced setting.

• Strong project management and organizational skills.

• Experience collaborating cross-functionally with Sales, Product, Legal, and Security teams.

• Familiarity with Salesforce.com and/or proposal management tools is preferred.

• Knowledge of cybersecurity, IAM, SaaS, or enterprise software is highly desired.

• An undergraduate degree is preferred (BA/BS in Communications, English, Business, or a related field).

• Experience with State and/or Federal RFP processes is highly advantageous.

🏝️ Benefits

• Medical, Dental & Vision (including domestic partnerships).

• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life coverage.

• Voluntary Short/Long Term Disability Insurance.

• 401k (Roth/Traditional).

• A generous PTO plan that acknowledges your commitment and seniority (including paid Bereavement/Jury Duty, etc.).

• Above-market annual bonuses.