WFM System Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Guide clients through comprehensive Dayforce WFM implementations, covering all phases from discovery and requirements gathering to gap analysis, solution design, configuration, testing, cutover, go-live, and post-go-live support.

• Document and authenticate client business needs while aligning them with Dayforce capabilities.

• Assess requirements critically and propose best practices.

• Configure and verify Dayforce Time & Attendance and Scheduling, addressing pay policies, pay codes, overtime and premium rules, attendance and accrual policies, scheduling rules, labor forecasting, and time clock configurations.

• Develop data mappings from existing timekeeping and scheduling systems to Dayforce.

• Create functional specifications for customizations.

• Collaborate with integration teams on WFM-to-payroll data transitions.

• Design test scenarios and lead unit, system, and user acceptance testing.

• Confirm pay rules against time and payroll outputs.

• Investigate, prioritize, and document defects until resolution.

• Organize and assist with cutover activities, including accrual balance transfers, schedule configurations, device setups, and go-live readiness.

• Conduct client workshops and collaborative sessions.

• Generate design documents, configuration workbooks, and meeting minutes.

• Offer post-go-live support and facilitate knowledge transfer.

• Oversee multiple client engagements simultaneously, monitor time, forecast hours, and track KPIs.

• Raise risks and issues to project managers or practice leads.

• Document best practices, share solutions, mentor colleagues, and keep updated on Dayforce releases.

⛳️ Requirements

• A minimum of 3 years of practical Dayforce implementation experience, including direct configuration of Dayforce WFM (Time & Attendance, Scheduling, accruals, and pay policies).

• Proven experience delivering complete end-to-end Dayforce implementations, from initial discovery to go-live and post-go-live support.

• In-depth knowledge of timekeeping, scheduling, and labor regulations, including FLSA overtime, state meal and break laws, and union or collective bargaining agreements.

• Proficient in crafting test scenarios, leading testing phases, and troubleshooting and documenting defects.

• Demonstrated ability to take ownership of tasks, produce quality work with minimal defects, and proactively manage time and performance goals.

• Strong client-facing skills with the ability to engage stakeholders in a professional manner and handle feedback constructively.

• Excellent written and verbal communication skills in English.

• Capability to present information and facilitate client working sessions effectively.

• Ability to manage multiple clients simultaneously, submit timesheets on time, and achieve or surpass utilization targets.

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent work experience.

• Experience with Dayforce Activate implementation tools.

• Previous experience at a Dayforce implementation partner (SI) or directly with Dayforce.

• Dayforce WFM certification or a commitment to obtain certification during onboarding.

• Familiarity with additional Dayforce modules, including Payroll, HR, Benefits, Recruiting, or Onboarding.

• Understanding of Dayforce integration tools, data exchange methods, or the Dayforce Extensibility Framework.

• Basic knowledge of SQL or XML.

• Experience with labor forecasting and budgeting, or managing multi-site hourly workforces.

• Familiarity with other WFM or HCM platforms, such as UKG (Kronos), Workday, or ADP.

• Background in HR operations, payroll processing, or workforce planning.

🏝️ Benefits

• Competitive base salary plus incentive pay.

• GRSP with employer match.

• Comprehensive medical plan with Medavie Blue Cross.

• Dental and vision coverage.

• Extended health care benefits.

• Life insurance for you and your family.

• Access to an online doctor service.

• Travel insurance coverage.

• Flexible vacation policy.

• Paid volunteer days.

• Opportunities for professional development.

• Ongoing training programs.

• Remote-first culture with the necessary tools and support for working from anywhere.

• Continuous learning opportunities.