Senior Consultant, Manhattan Active WM

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Independently configure Manhattan Active WM based on approved functional designs and template specifications.

• Develop and sustain reusable configuration components across various customers, sites, and environments.

• Identify template discrepancies, performance risks, and deviations for the Functional Architect's review.

• Execute testing, packaging, and deployment of configuration alterations via a controlled release process.

• Provide support to regional implementation teams during SIT, UAT, go-live, and stabilization phases.

• Set up configurations for inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution workflows.

• Configure MHE integration points for WES/WCS, ASRS, AMR, GTP, and related systems.

• Establish and manage system parameters, business rules, workflows, and operational settings.

• Create reports, documents, labels, dashboards, and implementation scripts adhering to programming standards.

• Oversee configuration changes using Configuration Director and other authorized tools.

• Ensure configuration consistency with approved designs and template standards.

• Prevent duplication and customer-specific dependencies; escalate any design ambiguities as needed.

• Keep configuration documentation, dependencies, and change history up to date.

• Suggest simplifications and enhancements to templates based on recurring implementation needs.

• Provide feasibility and impact assessments for functional change requests.

• Assess new capabilities of Manhattan Active that minimize the necessity for extensions.

• Conduct unit and functional testing while aiding in automated regression testing.

• Assist with configuration packaging, versioning, and deployment across different environments.

• Diagnose configuration issues during SIT, UAT, go-live, and stabilization.

• Transfer knowledge to client super users, regional configurators, and support teams.

• Maintain working hours aligned with US Central or Eastern time zones.

• Travel within Latin America and to the US for go-live support as necessary.

• Report directly to the SVP of Enterprise Systems.

⛳️ Requirements

• Minimum of 3 years in configuring and implementing WMS.

• At least 2 years of recent, hands-on experience with Manhattan Active WM configuration.

• Practical familiarity with Manhattan Active Configuration Director.

• Experience in configuring parameters, business rules, and workflows, along with an understanding of dependencies.

• Proven track record in documenting, testing, and deploying configuration changes.

• Experience in resolving configuration defects effectively.

• Strong understanding of warehouse processes including receiving, putaway, inventory, replenishment, picking, packing, and shipping.

• Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, and Parcel Management systems.

• Experience in configuring reusable functionalities within a functional template based on written specifications.

• Professional proficiency in written and spoken English.

• Native or fluent in Spanish (Mexico) or Portuguese (Brazil).

• Applicants must possess legal authorization to work in Mexico.

• Contractors based in Mexico must be registered with the SAT (RFC) and able to issue CFDI electronic invoices.

• Contractors in Brazil must operate through their own registered company (CNPJ) and be capable of issuing service invoices (nota fiscal).

🏝️ Benefits

• Fixed-term contract for 12 months, renewable, at an agreed rate, invoiced monthly to Fulfillment IQ.

• Statutory social security coverage (IMSS in Mexico), plus private medical insurance where available under the employer of record's local plan.

• Employee wellness programs where applicable.

• Statutory paid vacation with a vacation premium (Mexico) or the constitutional one-third vacation bonus (Brazil), sick leave, and public holidays.

• Flexible leave policies in accordance with local labor standards.

• Statutory contributions to retirement and housing funds (AFORE and INFONAVIT in Mexico), and the statutory year-end bonus (aguinaldo in Mexico).

• Employee stock options (ESOP), where applicable.

• Dedicated budget for learning and development, with support for skills enhancement, leadership, and career advancement.

• Options for remote and hybrid work, with flexible hours tailored to role and client requirements.

• Allowances for equipment and workstation, internet, business travel reimbursements, team events, and offsites.

• Statutory benefits for employees provided through the employer of record.

• Accommodations available upon request at any stage of the recruitment and assessment process.

• Anti-harassment policy coverage from day one.