Senior Transformation Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead specific transformation projects or defined workstreams throughout their lifecycle.

• Oversee plans, workstreams, and maintain effective communication with clients.

• Conduct discovery activities through interviews, workshops, surveys, usage data, and operational metrics.

• Synthesize findings, prioritize workflows, and determine next steps.

• Create maps of current and future-state workflows.

• Develop detailed plans for targeted changes, activation, adoption, risk management, dependencies, and success metrics.

• Establish baselines and analyze both quantitative and qualitative evidence.

• Prepare detailed reports indicating what data supports or does not support conclusions.

• Identify barriers to adoption and execute recovery strategies.

• Support responsible-use controls, including review steps, quality assurance, and accountability for key use cases.

• Collaborate with AI engineers to design effective workflows that integrate with customer systems and data.

• Partner with Sales, AI engineers, enablement specialists, product teams, and client teams from initial discussions through rollout and measurement of value.

• Escalate challenging decisions to a Principal Consultant and convert field insights into reusable methodologies for the team.

⛳️ Requirements

• Bachelor’s degree in Law, Business, Organizational Transformation, Computer Science, or a related discipline.

• More than 5 years of experience in professional services, consulting, transformation, change management, or complex AI or enterprise technology delivery, subject to HR evaluation.

• Proven experience in independently leading defined customer engagements or workstreams within specified scope, timelines, and commercial expectations.

• Experience in assessing professional workflows and contributing to targeted workflow and operational changes that facilitate technology-driven outcomes.

• Strong skills in workshop facilitation and stakeholder management across business, legal, operational, technology, and end-user groups.

• Analytical skills to interpret both quantitative and qualitative data, establish success indicators, and recommend clear next steps.

• Understanding of change management, adoption strategies, AI capabilities and limitations, and responsible-use considerations in professional workflows.

• Excellent communication and structured writing skills, sound judgment in ambiguous situations, and a collaborative approach to cross-functional delivery.

• Preferred experience with AI-enabled legal, tax, trade, risk, compliance, or other regulated professional workflows.

• Preferred experience in using customer insights to formulate recommendations or contribute to reusable consulting resources.

• Relevant certifications in change management, process improvement, project management, or responsible AI are preferred.

🏝️ Benefits

• Flexible work arrangements, including the option to work from anywhere for up to 8 weeks per year.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Access to the Headspace app for mental wellness.

• Retirement savings plans.

• Tuition reimbursement opportunities.

• Employee incentive programs.

• Resources available for mental, physical, and financial wellbeing.

• Two paid volunteer days off each year.

• Opportunities to engage in pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Ongoing learning and skill development through the Grow My Way programming.

• A skills-first approach with career development opportunities.