Senior Consultant, Manhattan Active WM

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Take charge of the hands-on configuration, testing, and ongoing enhancement of a global Manhattan Active WM template.

• Configure Manhattan Active WM according to approved functional designs and template requirements.

• Develop and sustain reusable configuration components across various customers, sites, and environments.

• Identify conflicts, performance risks, deviations, design ambiguities, and customer-specific dependencies and communicate these to the Functional Architect.

• Test, package, version, and implement configuration changes through a controlled release process.

• Assist regional implementation teams during SIT, UAT, go-live, and stabilization phases.

• Set up inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes.

• Configure MHE integration touchpoints for WES/WCS, ASRS, AMR, GTP, and related systems.

• Configure and maintain system parameters, business rules, workflows, and operational settings.

• Create reports, documents, labels, dashboards, and implementation scripts according to program standards.

• Oversee configuration changes using Configuration Director and approved tools.

• Keep configuration documentation, dependencies, and change history up to date.

• Suggest template simplifications and improvements based on recurring implementation requirements.

• Provide feasibility and impact assessments on functional change requests.

• Assess new Manhattan Active capabilities that may minimize the necessity for extensions.

• Support automated regression testing efforts.

• Resolve configuration issues during SIT, UAT, go-live, and stabilization processes.

• Share knowledge with client super users, regional configurators, and support teams.

• Work hours should align with US Central or Eastern time zones.

• Travel within Latin America and to the US for go-lives as needed.

⛳️ Requirements

• Minimum of 3 years in configuring and implementing WMS.

• At least 2 years of recent, hands-on experience with Manhattan Active WM configuration.

• Practical knowledge of Manhattan Active Configuration Director.

• Experience in configuring parameters, business rules, and workflows, with an understanding of their dependencies.

• Proficient in documenting, testing, and deploying configuration changes while addressing configuration defects.

• Strong understanding of warehouse processes including receiving, putaway, inventory management, replenishment, picking, packing, and shipping.

• Familiarity with functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, Parcel Management systems, and associated systems.

• Experience in configuring reusable functionality within a functional template based on written functional specifications.

• Professional working proficiency in English, both written and spoken.

• Native or fluent in Spanish (Mexico) or Portuguese (Brazil).

• Proficiency in Spanish is advantageous for candidates based in Brazil.

• Applicants must possess legal authorization to work in Mexico or Brazil.

• Contractors in Mexico must be registered with SAT (RFC) and capable of issuing CFDI electronic invoices.

• Contractors in Brazil must operate through their own registered company (CNPJ) and be able to issue service invoices (nota fiscal).

🏝️ Benefits

• Fixed-term contract for 12 months, renewable, at a mutually agreed rate, invoiced monthly to Fulfillment IQ.

• Statutory social security coverage (IMSS in Mexico, INSS in Brazil), along with private medical insurance where provided under the employer of record's local plan.

• Access to employee wellness programs where applicable.

• Statutory paid vacation with vacation premium (Mexico) or the constitutional one-third vacation bonus (Brazil), sick leave, and public holidays.

• Flexible leave policies that comply with local labor standards.

• Statutory contributions to retirement and housing funds (AFORE and INFONAVIT in Mexico, FGTS in Brazil).

• Statutory year-end bonus (aguinaldo in Mexico, 13th salary in Brazil).

• Opportunity for employee stock options (ESOP), where applicable.

• Dedicated budget for learning and development, with support for skills enhancement, leadership, and career advancement.

• Options for remote and hybrid work, with flexible hours aligned to the role and client needs.

• Equipment and workstation allowances.

• Reimbursements for internet and business travel expenses.

• Team events and offsite activities.

• Employees receive all statutory benefits according to local law through the employer of record.

• Contractors and employees enjoy professional growth, flexible working arrangements, and additional perks.