Web Product Specialist, Beer, Wine & Spirits

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Facilitate discovery and requirement gathering across various brands, distributors, and retailers.

• Extract, document, and confirm BWS business requirements, use cases, acceptance criteria, data necessities, and compliance conditions.

• Serve as the definitive source for scope and modifications.

• Create project scope documents, user stories, process maps, and data flows related to territories, state pricing, tax and excise, allocations, and unit-of-measure workflows.

• Provide technical guidance from definition through execution for the proprietary BWS commerce platform.

• Aid in integrations, content models, and operational transitions.

• Oversee project timelines, dependencies, risks, and stakeholder expectations.

• Configure the platform according to BWS requirements and assist with setup and testing.

• Develop thorough QA and UAT plans customized for BWS scenarios.

• Maintain a solid understanding of B2B procurement processes and relevant analytics.

• Utilize data to suggest improvements for conversion rates, compliance pass rates, and operational effectiveness.

• Collaborate with cross-functional teams to create BWS roadmaps that align with brand and distributor strategies, portfolio priorities, and market growth.

• Provide technical solutions to clients for their eCommerce platforms.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Comfortable leading discovery sessions with stakeholders from brands, distributors, retailers, legal, and compliance.

• Demonstrated client-facing experience in the beer, wine, and spirits industry.

• General understanding of eCommerce and back-office integration, including APIs, data transfer methods, SSO, and procurement connectivity.

• Familiarity with EDI concepts is advantageous.

• Ability to balance long-term planning with daily execution and change management.

• Data-driven mindset utilizing analytics and best practices to guide decisions and assess results.

• Strong organizational skills and keen attention to detail.

• Capacity to deliver high-quality work under tight deadlines.

• Ability to work autonomously with minimal supervision and collaborate effectively.

• Proven ability to perform well under pressure and meet deadlines.

• Flexible team player willing to work overtime when necessary.

• Bachelor's degree in communications, business, or a related field; equivalent experience will be considered.

• Over 2 years of experience in eCommerce, product operations, or project management with direct experience in beer, wine, and spirits.

• Experience with the three-tier distribution system and BWS compliance is highly preferred.

• Background working with BWS data and systems is a plus, including distributor ERPs, inventory and price books by territory, age verification services, OMS, PIM, or DAM.

🏝️ Benefits

• Comprehensive nationwide Medical, Dental, Vision, Life, and Disability insurance coverage.

• Voluntary benefits available.

• 401(k) Retirement Savings Plan.

• Health Savings Accounts (HSA).

• Flexible Spending Accounts (FSA).

• Flexible work schedules.

• Opportunities for career advancement and internal promotions.

• Leadership experiences and access to HALO's influential global network.

• Recognition awards redeemable for gift cards, trips, concerts, and merchandise.

• Reasonable accommodations provided for individuals with disabilities.