Web Marketing Program Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead the weekly SEO/AEO/CRO meeting and uphold the web team's standup procedures, which encompass agendas, notes, and action item tracking.

• Participate in internal engineering, AEO/SEO, and web meetings, documenting requests and decisions for the web team.

• Engage in agency calls to assist with roadmap follow-ups and outstanding action items.

• Prepare written web updates for stakeholders across various functions.

• Assist in prioritizing incoming tasks by collaborating with workstream owners.

• Ensure AEO/SEO and CRO backlogs are up-to-date, capture new requests for evaluation, and highlight any limited runway.

• Follow up on action items across different workstreams.

• Identify any blockers and direct them to the suitable owner.

• Provide a weekly one-page status report to leadership.

• Recognize web-team-related issues during marketing calls that necessitate resources or prioritization.

• Maintain the quarterly web launch checklist, detailing owners, dates, and dependencies.

• Collaborate with BizOps to align timelines and strategies, which may include occasional support materials like slides.

• Report daily to the Senior Director of Digital, with the Web Experience Manager and SEO/CRO Managers as the primary contacts for execution-related inquiries.

⛳️ Requirements

• A minimum of 4 years of experience as a marketing program manager or in a similar role, with familiarity in web or digital marketing, preferably in B2B SaaS.

• Experience in web and demand generation is advantageous.

• A proficient meeting facilitator who conducts efficient, productive sessions while maintaining a clear documentation trail.

• Exceptional written communication skills, particularly in status reports and stakeholder summaries.

• Proficient with backlog and project management tools such as Asana, Jira, or similar platforms.

• Comfortable collaborating across various functions and ensuring follow-through without formal authority.

• Highly organized, proactive, and dependable, capable of recognizing when tasks are at risk of stalling and taking initiative to address them.

• Ability to work remotely within the United States.

• Availability during core hours, approximately 9:00 AM–2:00 PM PT Monday–Thursday and 9:00 AM–12:00 PM PT on Friday.

🏝️ Benefits

• Competitive compensation that may include equity.

• Retirement and Employee Stock Purchase Plans.

• Flexible paid time off.

• Comprehensive benefit plans that cover medical, dental, vision, life, and disability insurance.

• Family services that offer fertility benefits and equal paid parental leave.

• Opportunities for professional development supported by structured career paths, learning platforms, and an annual learning stipend.

• A thoughtfully curated in-office employee experience aimed at fostering community, team connections, and innovation.

• Opportunities to contribute to your community, including an annual company-wide Volunteer Week and donation matching.

• Employee Resource Groups that cultivate supportive communities within Braze.

• A collaborative, transparent, and enjoyable culture recognized as a Great Place to Work®.