Warehouse and Logistics Administrator, Pallet Controller

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee accounts related to CHEP, LOSCAM, and company-owned pallets.

• Reconcile pallet transactions across internal systems, customer accounts, and pallet providers.

• Investigate and resolve discrepancies, shortages, and claims related to pallets.

• Track pallet balances, transfers, recoveries, and rental charges.

• Communicate with customers, transport providers, and pallet suppliers.

• Prepare updates on pallet performance and identify opportunities for cost savings.

• Manage processes for stock returns and product returns.

• Monitor outstanding returns and suggest corrective actions.

• Assist with customer service activities and order administration.

• Coordinate the closure of completed orders, especially for made-to-order items.

• Manage customer portals and related documentation.

• Generate operational reports for pallets, returns, and warehouse activities.

• Support inventory administration, KPI tracking, and continuous improvement initiatives.

• Provide administrative assistance to Goods In operations.

• Track forklift operating hours and schedule service intervals.

• Coordinate forklift lockout procedures when operating hour limits are reached.

• Maintain records of equipment utilization and service history.

• Offer cross-functional support in warehouse, logistics, and customer service administration.

• Contribute to achieving operational, safety, and service goals.

⛳️ Requirements

• Experience in warehouse, logistics, inventory, or supply chain administration.

• Strong analytical abilities and reconciliation skills.

• Intermediate to advanced proficiency in Microsoft Excel.

• Exceptional attention to detail and data accuracy.

• Strong communication and stakeholder management abilities.

• Capability to manage multiple priorities and adhere to deadlines.

• Experience with CHEP, LOSCAM, or pallet account management is preferred.

• Familiarity with WMS and ERP systems is advantageous.

• Knowledge of inventory control and warehouse operations is a plus.

• Background in customer service or logistics administration is desirable.

🏝️ Benefits

• Opportunities for learning, mentoring, and support.

• Team-building activities and company-wide celebrations.

• Wellness programs available.

• Access to world-class office spaces in prime business locations.

• Opportunities to engage directly with international clients and global brands.

• Continuous learning and development opportunities.

• Engaging employee programs to participate in.

• An inclusive and collaborative workplace culture.