VP, Strategic Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Evolent’s key client relationships that are strategically vital.

• Formulate and implement long-term account strategies that align with client needs and Evolent’s business goals.

• Cultivate trusted relationships with C-suite executives and senior leaders at client organizations.

• Act as the primary escalation point for major client opportunities, risks, and performance challenges.

• Drive client retention, renewals, contract extensions, and growth opportunities.

• Identify avenues to enhance Evolent’s offerings within existing partnerships.

• Lead strategic commercial discussions involving Growth, Finance, Legal, Product, and various stakeholders.

• Maintain oversight of account health, competitive threats, and growth prospects.

• Ensure that measurable clinical, operational, and financial value is delivered and effectively communicated to clients.

• Collaborate with internal leaders to address performance deficiencies and promote client priorities.

• Mobilize cross-functional teams to tackle complex challenges and implement strategic initiatives.

• Incorporate the customer’s perspective into product, operational, and strategic priorities.

• Lead and nurture a high-performing Strategic Accounts team.

• Set expectations for managing executive relationships, commercial discipline, and client accountability.

• Develop organizational capacity and succession plans within the Strategic Accounts function.

• Promote collaboration, accountability, and excellence in client service.

⛳️ Requirements

• Bachelor’s degree in business, healthcare administration, finance, or a related discipline.

• Over 10 years of progressive leadership experience in healthcare, managed care, healthcare services, or a relevant area.

• Extensive experience managing complex strategic relationships with health plans or other healthcare entities.

• Proven track record of driving client retention, renewals, expansion, and growth.

• Strong understanding of payer economics, healthcare operations, and value-based care.

• Experience in leading complex negotiations and managing account finances.

• Demonstrated ability to influence and execute within highly matrixed organizations.

• Strong financial and commercial insight.

• Successful history of leading and developing senior client-facing teams.

• Exceptional executive presence, communication, negotiation, and problem-solving abilities.

• High-speed internet connection of over 10 Mbps at home.

• Completion of government-issued photo ID identity verification.

• Successful completion of a comprehensive background check.

• In-person I-9 verification is required.

• May be required to undergo drug screening prior to employment.

🏝️ Benefits

• Work/life balance.

• Flexible work arrangements.

• Autonomy to accomplish tasks.

• Comprehensive benefits package, including health insurance benefits, for eligible employees.