VP, People Services

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a strategic consultant to the CEO and leadership team on organizational design, workforce planning, and talent strategy.

• Lead and enhance the internal People team, encompassing recruiting, HR, and compliance functions.

• Develop career architecture, compensation structures, and performance systems tailored for client-facing professionals.

• Formulate talent strategies aimed at attracting, nurturing, and retaining expertise.

• Ensure that Propeller's HR, payroll, benefits, and employment compliance are exemplary.

• Guide the people aspect of Propeller's AI transformation, including role redesign, AI fluency training, change management, and adoption assessment.

• Revise performance expectations as work evolves towards judgment and AI-enabled capabilities.

• Collaborate with practice leaders and the Transformation practice on change management for client projects.

• Oversee the People Services practice from start to finish, including offerings, pipeline management, delivery, and profit & loss responsibilities.

• Expand payroll services and introduce complementary HR offerings, such as policies, handbooks, compliance, and advisory services.

• Propel business development alongside the GoToMarket team, embedded client teams, and referral partners.

• Leverage AI and automation in service delivery and establish scalable practices.

⛳️ Requirements

• 15+ years of experience in HR and People leadership.

• Minimum of 7 years as the head of HR or as a senior strategic HR partner in a professional services firm.

• Experience in finance, accounting, or advisory firms is highly preferred.

• A strong and articulated perspective on transforming a professional services business and managing people change.

• Direct experience in establishing or managing an HR services offering for small companies, including pricing, sales, and delivery.

• Proven track record of leading HR functions through other leaders.

• Extensive knowledge of multi-state payroll and tax regulations.

• Experience with benefits administration.

• Familiarity with major small-business payroll and HRIS platforms.

• In-depth knowledge of US employment law and multi-state compliance.

• Experience in designing compensation structures, career paths, and performance systems for client-facing professionals.

• Proven AI fluency and current application of AI in HR workflows.

• Strong commercial instincts, including P&L ownership, pipeline development, and business closure.

• Executive presence and credibility with senior leadership and delivery teams.

• SPHR or SHRM-SCP certification preferred.

• Understanding of professional services firms, client trust, team continuity, credentialed professionals, and client-service dynamics.

• Experience in a finance and accounting firm, Big 4, or advisory practice is strongly preferred.

• Experience working with small and growth-stage companies as clients is an advantage.

🏝️ Benefits

• Substantial variable compensation linked to the performance of the People Services practice and new business ventures.

• Equity participation.

• Training in AI/automation.

• Access to executive coaching.

• Connection to Propeller's extensive network.

• Flexible remote work arrangements.

• Generous paid time off and holiday compensation.

• Comprehensive health benefits package.

• Dental insurance coverage.

• Vision insurance coverage.

• Short- and long-term disability insurance.

• Life insurance provision.

• HSA contribution.

• Paid Family Leave.

• 401(k) matching.

• Remote work options.