VP of Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the organization-wide operating system that transforms strategy into coordinated execution.

• Collaborate with the CEO and leadership team to establish priorities, advance decisions and commitments, and ensure alignment across various functions.

• Facilitate leadership meetings, company planning sessions, business reviews, and organize two to three company offsites each year.

• Convert strategy into actionable priorities, decisions, ownership, and milestones; monitor actions until completion.

• Link dependencies among functions and assist in making explicit investment trade-offs.

• Develop and implement intake and prioritization processes for company-wide and cross-functional initiatives.

• Define business cases, funding decisions, performance gates, and investment criteria in collaboration with Finance.

• Work alongside People/HR on organization design, headcount, contractor, and capability planning.

• Maintain insight into demand, capacity, cost, and resource trade-offs.

• Evaluate and enhance tools, data, processes, and operational infrastructure.

• Establish ownership and standards, enhance adoption and data quality, automate repetitive tasks, and phase out redundant tools and processes.

• Manage the company OKR process, scorecards, dashboards, definitions, data hygiene, and review cadence.

• Monitor priorities, dependencies, risks, decisions, and expected outcomes.

• Utilize operational and financial data to recognize patterns, question assumptions, and suggest actions.

• Lead critical cross-functional programs when dedicated ownership is essential.

⛳️ Requirements

• Over 10 years of experience in business operations, strategy and operations, or a chief of staff role.

• Proven partnership with executives at a high-growth technology organization.

• Demonstrated success in building company operating cadence, planning, OKRs, and systems for cross-functional execution.

• Proficient in budgeting, forecasting, headcount planning, resource allocation, and performance metrics.

• Experience in assessing and enhancing business systems and tools across various functions.

• Familiarity with CRM, BI, planning, and collaboration platforms.

• Proven track record of cross-functional delivery across Product, Engineering, Go-to-Market, Finance, and People/HR.

• Experience managing demand and capacity amidst competing priorities.

• Experience overseeing an operating budget and vendor portfolio.

• Bachelor's degree or equivalent practical experience is required.

• Background in a venture-backed startup is highly preferred.

• Knowledge of security, identity, or SaaS is an advantage.

• An MBA is beneficial but not mandatory.

🏝️ Benefits

• Competitive salary.

• Significant equity ownership.

• Comprehensive health benefits (medical, dental, vision).

• Flexible paid time off.

• Quarterly team off-sites and travel support.

• Provision of new computer hardware and equipment.

• Remote-first work environment.

• Flexible schedules; work in your preferred time zone.

• Regular in-person team collaboration and company off-sites.