VP, General Manager

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Act as the General Manager of Dynata+, reporting directly to the Chief Revenue Officer.

• Position Dynata+ as the main self-service platform and foundational strategic platform for Dynata.

• Promote enterprise-wide utilization throughout Dynata’s business units.

• Develop a scalable product-led growth mechanism.

• Achieve revenue growth, profitability, and customer retention objectives.

• Outline a long-term ecosystem strategy that encompasses APIs, integrations, and AI functionalities.

• Shift Dynata towards a platform-centric operational model.

• Establish the multi-year vision and roadmap for the platform.

• Advocate for platform-first perspectives across Dynata.

• Direct platform governance and prioritization efforts.

• Lead the Dynata+ Executive Steering Committee.

• Spot adjacent growth opportunities and new use cases.

• Manage the roadmap for sample, scripting, analytics, and visualization.

• Convert commercial priorities into product specifications.

• Oversee the intake, prioritization, and release management workflows.

• Guarantee enterprise-grade reliability, compliance, and scalability.

• Take charge of user experience and customer journey design.

• Establish API and ecosystem strategies.

• Manage revenue, cost structure, profitability, and forecasting.

• Formulate annual operating plans and budgets.

• Determine pricing, packaging, and monetization strategies.

• Build investment cases for new capabilities.

• Oversee ARR, NRR, gross margin, churn, CAC, conversion rates, and active users.

• Develop operating agreements and service models.

• Facilitate the transition from fragmented tools to cohesive platform capabilities.

• Represent Dynata+ in executive planning discussions.

⛳️ Requirements

• Proven executive leadership experience encompassing platform strategy, product, commercial, and customer leadership.

• Responsibility for strategy, product direction, platform adoption, go-to-market execution, customer success, and financial performance.

• Capacity to drive enterprise-wide platform adoption across various business units.

• Experience in creating scalable product-led growth mechanisms.

• Proven ability to achieve revenue growth, profitability, and customer retention targets.

• Skilled in defining ecosystem strategy, including APIs, integrations, and AI functionalities.

• Background in leading the development of multi-year platform vision and roadmap.

• Experience in platform governance, prioritization, and release management.

• Familiarity with evaluating AI-enabled capabilities in survey programming, targeting, reporting, and workflow automation.

• Proven track record of owning roadmaps across sample, scripting, analytics, and visualization.

• Experience ensuring enterprise-grade reliability, compliance, and scalability.

• Knowledge of revenue, cost structure, profitability, forecasting, operating plans, budgets, pricing, packaging, and monetization.

• Expertise in managing ARR, NRR, gross margin, churn, CAC, conversion rates, and active users.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and advancement.

• Flexible work arrangements and a supportive company culture.