VP, Customer Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and expand a Global Customer Engineering and Value Engineering Organization.

• Guide, mentor, and nurture a distributed team across North America, EMEA, APAC, and emerging markets.

• Manage the global recruitment strategy for Customer Engineering and Value Engineering, establishing a presence in new regions while scaling existing teams.

• Set up operational rhythms, onboarding frameworks, and standards for both technical and commercial excellence on a global scale.

• Create career advancement pathways that evolve Customer Engineers into AI infrastructure architects and Value Engineers into strategic advisors.

• Foster a culture of continuous learning in AI, edge computing, and large-scale industrial deployments.

• Advocate for a robust AI-first discovery methodology, combining both technical and value-driven frameworks.

⛳️ Requirements

• Bachelor's degree in a relevant technical discipline.

• Over 7 years of experience leading Customer Engineering, Solutions Architecture, or Value Engineering teams on a global scale.

• 7 to 10+ years in pre-sales, AI infrastructure, data center, or distributed systems.

• In-depth knowledge of GPU infrastructure (NVIDIA ecosystem), AI frameworks (such as TensorRT, ONNX, etc.), and datacenter and edge architecture.

• Familiarity with Kubernetes, virtualization, and cloud services (IaaS/PaaS).

• Demonstrated ability to influence C-level stakeholders worldwide.

• Openness to international travel, including remote and field environments.

🏝️ Benefits

• Medical, dental, and vision coverage (subsidized cost).

• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).

• Retirement plan options, including 401(k) and Roth 401(k).

• Unlimited paid time off (PTO).

• 14 paid company holidays each year.