VP, Core Market Operations

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Take ownership of overall P&L performance, encompassing revenue, profitability, productivity, expense management, and financial goals.

• Analyze financial, operational, customer, and market data to uncover trends and opportunities.

• Foster accountability for results while balancing immediate performance with long-term market strategy.

• Collaborate with Sales leadership to develop and implement a comprehensive state strategy.

• Identify opportunities in the market, customer base, and operations, transforming them into growth strategies.

• Align talent, technology, resources, and operational capabilities with market possibilities.

• Advocate for technology and innovation to enhance growth, efficiency, customer experience, and employee productivity.

• Lead technological, operational, and organizational change initiatives.

• Prepare the market for upcoming platforms and operating models.

• Oversee title and escrow operations across various offices.

• Ensure high service quality, effective risk management, regulatory compliance, and adherence to company standards.

• Assess workflows, staffing, organizational structure, and operational practices to boost productivity and scalability.

• Partner with Sales leadership on state growth strategies and market performance.

• Align operations with customer acquisition, retention, and expansion efforts.

• Leverage customer insights, competitive dynamics, and market trends to guide decision-making.

• Build and nurture a high-performing leadership team.

• Set expectations, accountability measures, talent pipelines, and succession plans.

• Foster a culture of innovation and ongoing improvement.

⛳️ Requirements

• Extensive leadership experience in title, escrow, real estate services, or a closely related sector.

• Proven P&L ownership experience.

• Experience managing multi-site or regional operations.

• Demonstrated success in developing growth strategies.

• Experience leading impactful technological, operational, or organizational transformations.

• Strong orientation towards technology.

• Financial and analytical expertise.

• Capacity to build effective leadership teams.

• Ability to collaborate with Sales teams.

• Proficient in identifying opportunities and converting strategies into actionable plans.

• Strategic and forward-thinking leadership skills.

• Strong business acumen.

• Proven ability in change leadership and fostering an innovation mindset.

• Skills in talent development, collaboration, influence, and operational excellence.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• PTO/paid sick leave.

• Employee stock purchase plan.

• Inclusive workplace culture.

• Equal opportunity employment.