VP, Account Management

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Act as the enterprise account owner for designated member organizations, including large and/or intricate health systems.

• Create and implement integrated strategies aimed at fostering growth, retention, and realizing value throughout Premier’s suite of solutions and services.

• Establish and nurture strategic partnerships with C-suite executives and key stakeholders.

• Serve as the primary point of contact and coordinator for members.

• Facilitate collaboration among various Premier teams, including Sales, GPO/Supply Chain, Technology, Advisory, Customer Success, AI/Analytics, and other departments.

• Achieve specified growth, retention, and member value targets.

• Formulate, sustain, and implement comprehensive strategic account plans.

• Lead the cadence of executive engagement, which includes executive business reviews.

• Create reference accounts, success narratives, and networking avenues.

• Enhance cross-sell and up-sell performance within existing accounts.

• Identify and prioritize expansion opportunities across Premier’s entire portfolio.

• Direct commercial strategy and synchronize sales initiatives.

• Present solutions to executive stakeholders and convey business value, financial implications, and ROI.

• Develop and oversee renewal strategies 12 to 18 months ahead of schedule.

• Identify and manage champions, influencers, and potential detractors.

• Communicate the value delivered in terms of financial, operational, and clinical results.

• Ensure member satisfaction and engagement while proactively addressing issues.

• Provide informal leadership and direction among internal stakeholders.

• Represent Premier in executive-level forums to enhance relationships and market presence.

⛳️ Requirements

• A minimum of 10 years of relevant experience.

• Bachelor’s degree is required.

• Proven ability to engage and influence senior executives and C-suite stakeholders.

• Strong financial and business acumen, with the capability to articulate ROI and value.

• Experience in managing executive relationships.

• Strategic thinking and account planning skills.

• Proficiency in consultative sales and commercial strategy.

• Strong financial acumen and ability to articulate value.

• Skills in cross-functional leadership and collaboration.

• Excellent communication skills and executive presence.

• Strong problem-solving and decision-making abilities.

• Extensive experience (12 years) in account management, consulting, sales, or healthcare strategy.

• Experience working with C-suite of complex organizations or enterprise accounts.

• Background in consultative selling and strategy formulation.

• Ability to remain in a stationary position for extended periods.

• Flexibility to adapt and change priorities quickly; meet deadlines.

• Attention to detail is essential.

• Proficient in operating computer programs and software.

• Effective communication skills with audiences in both in-person and electronic formats.

• Regular day-to-day interaction with others (co-workers and/or the public).

• Capability to make independent decisions.

• Ability to work collaboratively in a business environment, often in close quarters with peers and varying interruptions.

• Willingness to travel 41-60% within the US.

• Light physical work involved: exerting up to 20 pounds of force frequently, and/or a negligible amount consistently.

🏝️ Benefits

• Health, dental, vision, life, and disability insurance.

• 401k retirement program.

• Paid time off.

• Participation in Premier’s employee incentive plans.

• Tuition reimbursement and opportunities for professional development.

• Perks and discounts.

• Access to on-site and online exercise classes.