Virtual Territory Business Manager – South Region

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert the national brand strategy into a localized business strategy and implementation plan.

• Enhance product adoption through meticulous pre-call planning, effective clinical messaging, and patient access education.

• Maintain a strong understanding of the disease state, patient journey, and product details.

• Engage with customers virtually in a compliant manner using approved promotional materials and digital resources.

• Build and sustain relationships with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and other relevant stakeholders.

• Utilize digital engagement tools, analytics, and customer insights to identify and prioritize opportunities.

• Track lead and lag indicators while sharing competitive intelligence and field insights as necessary.

• Keep precise documentation of customer interactions, account strategies, and territory operations within CRM systems.

• Work collaboratively with Market Access, Marketing, Medical Affairs, Commercial Operations, and field teams.

• Assist in launch readiness, product commercialization, customer engagement, and ongoing business growth in the designated territory.

• Facilitate video meetings, virtual presentations, webinars, and remote educational initiatives.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• A minimum of 3–5 years of experience in pharmaceutical, biotechnology, specialty healthcare sales, inside sales, virtual sales, or customer engagement with a proven track record of success.

• Experience in ophthalmology is highly preferred.

• Preferably have virtual pharmaceutical sales or omnichannel customer engagement experience.

• Strong knowledge of ophthalmology practices, retina centers, academic medical institutions, referral networks, and the overall ophthalmology market landscape.

• Familiarity with inherited retinal diseases, treatment pathways in ophthalmology, and patient identification processes is preferred.

• Proven capability to create, implement, and oversee strategic account plans in a virtual setting.

• Demonstrated success in building customer relationships and influencing treatment adoption through remote engagement methods.

• Existing connections with ophthalmologists, retina specialists, IRD specialists, genetic counselors, and key opinion leaders are highly regarded.

• Experience in supporting therapies that necessitate genetic testing or specialized patient identification processes is preferred.

• Prior experience in launching rare diseases is preferred.

• Background in virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement is preferred.

• Proven success in utilizing digital engagement strategies to enhance customer adoption and business outcomes.

• Ability to communicate approved clinical and scientific information effectively and compliantly to healthcare professionals and office staff.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Reasonable accommodations available during the hiring process.

• An inclusive and diverse work environment.