Virtual Service Sales – 超音波保守テレセールス

This is a fully remote position, open to applicants in Japan.

📋 Description

• Oversee and expand the ultrasound diagnostic equipment Maintenance Service Agreement (MSA) business within the designated region.

• Perform telephone sales activities related to maintenance contracts.

• Ensure timely MSA renewals, acquire new customers, implement price increases, and promote up-sell contracts.

• Operate under the guidance of the Virtual Service Sales Leader to fulfill the financial goals of the service organization.

• Collaborate with MSA leaders, area service managers, field service engineers, equipment sales teams, dealers, and central marketing.

• Contribute to meeting sales and profit objectives for the maintenance sector in the assigned territory.

• Enhance overall sales efficiency to enable MSA sales teams to deliver increased value through customer interactions.

• Update customer status in the CRM and communicate information with the MSA sales team.

• Request quotations and assist in contract preparation.

⛳️ Requirements

• Proficient in Japanese at a native level, suitable for negotiations with customers over the phone.

• Strong interpersonal skills with the ability to show initiative as a confident team player.

• Previous sales experience in a service or sales department, or over 3 years of experience as a service engineer in a healthcare-related field.

• Negotiation skills that influence both internal stakeholders and customers, grounded in field experience.

• Interpersonal abilities to work with internal stakeholders to fulfill customer requirements effectively.

• High level of compliance awareness.

• Experience in inside sales or tele-sales is preferred.

• Proficiency in business, conversational, and written English is preferred.

• A process-oriented mindset and a readiness to adapt to change are preferred.

🏝️ Benefits

• Comprehensive total rewards package.

• Competitive salary and benefits.

• Opportunities for career advancement.

• A culture that promotes care, collaboration, and support.

• Relocation assistance is not available.