Virtual Oncology Nurse Navigator

This is a fully remote position, open to applicants in California.

📋 Description

• Conduct triage, case management, and care navigation for oncology patients who may have comorbid conditions.

• Provide direct patient care through virtual platforms.

• Offer clinical and care coordination assistance throughout the oncology care continuum, from screening to survivorship or end-of-life care.

• Supply consultative support via phone, email, or video communication.

• Manage urgent clinical escalations as necessary.

• Triage responses from Symptom Surveys and other reported symptoms, aiding patients and escalating concerns to Nurse Practitioners when required.

• Proactively recognize and address the needs of patients, including care coordination, nutritional assistance, discharge planning, and provider referrals.

• Educate patients regarding their diagnosis, Daymark Health’s services, and subsequent steps.

• Foster trusting relationships with patients and their support networks.

• Collaborate with Nurse Practitioners, Medical Directors, Social Workers, Clinical Operations, and non-clinical Health Partners.

• Address social determinants of health such as food security and transportation access.

• Adhere to Daymark policies, procedures, documentation standards, clinical protocols, systems, tools, and technologies.

⛳️ Requirements

• A Bachelor of Science Degree in Nursing is mandatory.

• An active and unrestricted multi-state RN license under the Nurse Licensure Compact is required.

• A compact unrestricted registered nurse (RN) license, or the ability to secure one.

• Licensure in multiple states is essential.

• A minimum of 3 years of nursing experience, with at least 2 years in oncology nursing.

• A strong desire to assist patients in understanding the advantages of palliative care.

• Oncology-related certifications such as OCN, AOCN, AOCNS, or CCM are highly preferred or must be obtained within 2 years of employment.

• Additional active RN licenses in non-compact states, such as California, New York, or Illinois, are strongly preferred.

• Proficiency in using Slack, Zoom, Google Suite, and EHR systems.

• Capability to build rapport and collaborate effectively with healthcare providers, clinical staff, patients, and their families.

• Ability to prioritize urgent and significant needs.

• A patient-focused approach and dedication to Daymark Health’s mission.

• Excellent organizational, multitasking, listening, communication, adaptability, and relationship-building skills.

• Basic Life Support (BLS) certification is required for roles involving patient interaction.

• Compliance with Daymark’s Employee Vaccination and Testing policy is necessary.

🏝️ Benefits

• Full-time remote employment.

• Work schedule from Monday to Friday, 8:30 AM to 5 PM in the employee’s respective time zone.

• Basic Life Support (BLS) certification requirement/support coordination by the start date if not currently held at hire.

• Adherence to Employee Vaccination and Testing policy.

• Commitment to equal opportunity employment.