Virtual Front Desk Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the virtual front desk for a portfolio of 4–5 MedSpas.

• Handle incoming phone calls and messages professionally.

• Convert inbound leads by engaging via calls and texts through the CRM system.

• Schedule and manage appointments, including rescheduling as necessary.

• Provide basic information regarding locations, operating hours, and other related inquiries.

• Forward any unresolved questions to the MedSpa owner.

⛳️ Requirements

• Proven experience in a customer service-focused position, ideally as a Virtual Assistant, Front Desk Operator, or a similar role.

• Familiarity with the healthcare sector.

• Demonstrated experience in sales and successfully converting leads into client relationships.

• Availability to work during US hours and observe US holidays.

• Outstanding written and verbal English skills, with a neutral accent.

• Self-assured and autonomous problem-solver capable of working with little supervision.

• Must be a resident of the Philippines.

• Provide a video/voice sample not exceeding 2 minutes.

• Submit an updated resume.

• Include an internet speed test result.

🏝️ Benefits

• Opportunity for remote work.

• Commitment to an inclusive workplace.

• Accommodations available upon request during the interview process.