Virtual Executive & Administrative Assistant, LinkedIn Community Management

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and arrange the COO's inbox, email interactions, calendar, meetings, appointments, and schedules.

• Recognize, prioritize, and manage significant emails and follow-ups.

• Compose routine replies when suitable.

• Monitor follow-ups, action items, outstanding requests, deadlines, and obligations.

• Organize documents, files, administrative data, trackers, lists, and records efficiently.

• Conduct basic online research and produce documents, reports, presentations, and administrative materials.

• Facilitate routine communications with both internal and external stakeholders.

• Proactively highlight important or urgent issues to the COO.

• Oversee daily LinkedIn activities and ensure a consistent professional online presence.

• Publish and schedule client-supplied content and reformat or repurpose materials for LinkedIn.

• Track comments, engagement, relevant discussions, and opportunities.

• Address relevant comments and queries, escalating technical or sensitive matters as necessary.

• Maintain task and follow-up lists, offer updates on completed, pending, and blocked tasks, and assist with evolving workflows.

• Future support may include website/CMS updates, video editing, customer support, and further digital content coordination.

• Assist the COO in minimizing administrative workload, allowing a focus on research, development, operations, and launch priorities.

⛳️ Requirements

• Minimum initial commitment of 10 hours weekly.

• Strong written communication skills in English.

• Professional interaction with executives and external stakeholders.

• Preferred experience in executive, administrative, startup operations, operations coordination, project coordination, executive support, social media/community management, or LinkedIn management.

• Experience with technology/SaaS, research-driven, technical/engineering, or deep-tech companies is preferred.

• Ability to swiftly grasp unfamiliar concepts and operate professionally regarding technical subjects.

• Comfortable learning and utilizing email, calendar, document management, communication, task/project management, LinkedIn/social media management tools, Google Workspace or Microsoft Office/365, spreadsheets, and online trackers.

• Must be able to work in alignment with the client's working hours/time zone.

• Ability to responsibly handle confidential company, business, operational, and technical information.

• Required to sign a Non-Disclosure Agreement (NDA).

• Highly organized, reliable, proactive, detail-oriented, adaptable, independent, and capable of managing multiple priorities.

• Ability to follow up, close loops, document processes, and escalate sensitive or important issues appropriately.

🏝️ Benefits

• Client-specific accounts, software, logins, materials, assets, and other necessary tools will be provided as required.

• Potential for increased hours based on workload.

• NDA and client-supplied materials/tools for the engagement.