Virtual Admin Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Compose emails and correspondence for review and approval; do not send on behalf of the client.

• Participate in selected internal meetings for around 10–12 hours monthly.

• Document meeting notes and represent the company in a professional manner.

• Raise questions instead of providing immediate answers.

• Organize and classify QuickBooks receipts into appropriate expense categories.

• Assist with client and agent onboarding by dispatching forms and completing account setup tasks once trust is established.

• Make and receive phone calls on behalf of the company.

• Manage account cancellations, which includes holding, verifying details, and drafting cancellation notices for approval.

• Oversee the calendar and create a flexible daily task list.

• Address ad hoc projects and new assignments.

⛳️ Requirements

• Part-time commitment of 20 hours per week (80 hours per month).

• Availability from Monday to Wednesday, 8 AM to 2 PM PST, along with a few flexible hours on Thursday.

• Comfortable with making and receiving phone calls, including navigating phone trees and being on hold.

• Familiarity with QuickBooks or similar bookkeeping software is a significant advantage, though not mandatory.

• Proficient in clear, confident written English for drafting emails directed at clients and agents.

• Comfortable with basic form-based onboarding processes and straightforward software logins.

• Adaptable and proactive, with the assurance to voice opinions and make calls.

• Eagerness to learn new procedures.

• Must reside in South Africa.

🏝️ Benefits

• 100% remote work.

• $50 birthday bonus.

• $200 testimonial bonus.

• No tracking required.