Virtual Assistant – Product Manager, Consumer Fintech

This is a fully remote position, open to applicants in Mexico, +4 more countries.

📋 Description

• Oversee product initiatives and manage the enhancement of current subscription-based financial products.

• Enhance member experience throughout onboarding, activation, engagement, retention, and the member portal.

• Identify areas for improvement to boost product performance, customer retention, and subscription revenue.

• Assist in the development and prioritization of the product roadmap aligned with business objectives, customer insights, and performance metrics.

• Facilitate product development and delivery in collaboration with Engineering and cross-functional teams.

• Work alongside Product/Project Management, Legal, Customer Service, Billing, Analytics, Remarketing, Sales, and Marketing teams.

• Track product performance and assess key metrics.

• Support A/B and multivariate testing to assess product modifications and enhance outcomes.

• Contribute to product planning, prioritization, and ongoing improvement initiatives.

• Conduct market and competitive analysis to pinpoint product opportunities.

⛳️ Requirements

• Roughly 5–6 years of relevant experience in Product Management or a similar product role.

• Proven experience in managing or owning digital products, preferably in consumer fintech, credit, digital banking, or subscription-based sectors.

• Knowledge of subscription business models and metrics, including activation, retention, churn, engagement, and recurring revenue.

• Demonstrated history of enhancing existing products and optimizing customer experience and business outcomes.

• Solid understanding of product development processes, prioritization, and roadmap management.

• Experience working closely with Engineering and cross-functional teams.

• Capability to make data-driven decisions and utilize product metrics to inform improvements.

• Strong communication, organizational, and problem-solving abilities.

• Ability to operate independently in a fast-paced, distributed environment.

• Resume and application materials must be submitted in English.

🏝️ Benefits

• Remote work opportunity.

• Compensation in USD per work hour (40-hour work week).

• Starting pay between $8 - $16 per hour based on experience, with potential for salary increases based on performance.

• Opportunities for professional development to advance your career.

• A supportive team that values your contributions and successes.

• $50 referral bonus upon the successful hiring of a referred candidate by one of the company's clients.