Virtual Assistant – Non Voice

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and uphold staff and coach scheduling, ensuring that timetables, availability, and modifications are precisely documented and communicated.

• Conduct precise data entry across various internal systems, spreadsheets, member records, and operational platforms.

• Supervise and handle incoming emails, prioritizing significant correspondence and ensuring that inquiries and requests are addressed promptly.

• Keep inboxes organized by categorizing emails, highlighting urgent issues, and following up on pending actions.

• Assist with daily administrative tasks related to memberships, classes, coaches, appointments, and other operational necessities.

• Prepare, update, and maintain reports, spreadsheets, and administrative documents as required by management.

• Facilitate communication between coaches, staff, and management to ensure that operational changes, roster updates, and important information are accurately conveyed.

• Actively identify administrative deficiencies, outstanding tasks, and opportunities for enhancing systems and workflows, taking ownership of recurring responsibilities and supporting the leadership team.

⛳️ Requirements

• At least 4 years of experience in a Senior VA, Executive Assistant, Administrative Assistant, or a comparable role, preferably supporting a dynamic business or operations team.

• Strong background in email management, data entry, spreadsheets, scheduling, and administrative systems.

• Exceptional attention to detail.

• Proven capability to manage rosters, calendars, or other scheduling processes with accuracy and efficiency.

• Excellent written English and communication abilities.

• Ability to interact professionally with management, staff, coaches, and clients.

• Highly proactive, organized, and dependable.

• Capacity to work autonomously, handle competing priorities, and recognize essential tasks without constant supervision.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.