Virtual Assistant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Participate in live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates.

• Read emails, text messages, and other correspondence aloud during travel periods.

• Take dictation and respond to customers and the office.

• Assist the owner in staying organized by tracking to-dos and important follow-ups.

• Update and maintain spreadsheets, logs, and various administrative documents.

• Provide light administrative assistance, including scheduling and reminders.

• Organize ideas for business growth and determine the necessary steps for implementation.

• Conduct cold calls to pool service technicians and contractors to build relationships.

• Offer referral bonuses to customers for remodel referrals.

• Maintain regular communication and follow up every month or two.

• Track outreach efforts on a shared spreadsheet.

• Adapt while utilizing the provided rough calling script.

⛳️ Requirements

• Confident, proactive, and comfortable taking the initiative.

• Strong ability to follow instructions and execute tasks with precision.

• Positive and professional demeanor.

• Fluent in English, both written and spoken.

• Quick and accurate typing skills.

• Excellent multitasking and organizational abilities, capable of managing multiple priorities without overlooking tasks.

• Experience with English dictation, transcription, note-taking, or similar responsibilities.

• Proficient in Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.).

• Comfortable with cold calling; roughly 30% of the position will involve this task.

• Available to work on Saturdays.

• Must reside in Mexico.

🏝️ Benefits

• Permanent flexibility for remote work.

• Paid Time Off.

• Health Maintenance Organization (HMO) coverage.

• Annual performance bonuses.

• Dedicated coaches providing an additional channel of support and skill development.

• Opportunities for professional advancement.