Virtual Apron Support Specialist – Millwork

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Manage incoming calls, assess customer needs, seamlessly transfer them to the relevant teams, and provide assistance with the Online Configurator Tool.

• Propel sales through a consultative approach while contributing to both individual and team sales objectives.

• Professionally engage with customers via telephone and/or online platforms.

• Liaise with vendors and retail locations regarding customer projects to facilitate timely communication and expedite processes.

• Offer personalized recommendations and solutions for Millwork clients, including options for doors and windows, product modifications, and project-related inquiries.

• Cultivate and sustain customer relationships while supporting associates and customers during the sales process and product inquiries.

• Generate new leads and transfer them to Virtual Apron Design Specialists for further consultation and design assistance.

⛳️ Requirements

• Must be at least 18 years of age.

• Must have legal authorization to work in the United States.

• Prior experience in Millwork is preferred.

• Proficiency in Microsoft Office Suite is required.

• Ability to negotiate, manage complaints, resolve disputes, and address grievances with both internal and external customers.

• Outstanding written and verbal communication skills are essential.

• Experience in consultative selling is necessary.

• A high school diploma and/or GED is required.

• A minimum of 1+ years of work experience is mandatory.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Competitive compensation package.

• Employee discounts on products and services.