VIP Relationship Manager

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Conduct client acquisition and manage relationships for a portfolio of global VIP clients.

• Enhance and develop relationships with current clients through ongoing and proactive communication.

• Establish customer service processes and systems, develop management guidelines, and monitor key customer metrics.

• Evaluate client behavior, recognize unexpressed needs, and create comprehensive customer analysis reports.

• Collaborate with stakeholders across various departments to deliver optimal service solutions and enhance customer experiences.

⛳️ Requirements

• Experience managing a client portfolio that includes institutional clients, high net-worth individuals, private banking customers with brokers, futures institutions, or commercial banks, etc.

• Familiarity with trading platforms or exchanges is highly beneficial.

• Previous experience in sales and client services within an international financial context, such as banking or investments, is preferred.

• Excellent communication and writing skills.

• Capability to perform under pressure and meet tight deadlines while effectively multitasking.

• Passion for the rapidly changing crypto industry and knowledge of the latest trends and innovations.

🏝️ Benefits

• Study Growth Fund that promotes professional development and ongoing learning.

• Regular internal team-building activities, workshops, and events.

• Opportunity for global collaboration with a diverse, international team.

• Career growth and advancement prospects.

• Internal mobility and job opportunities to facilitate long-term career development.