Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate opportunities through warm leads and whitespace prospecting.

• Serve as the main point of contact with customers and internal teams to ensure satisfaction and increase revenue within the Strategic Account portfolio.

• Develop a strong perspective on how to assist customers and add value to Placer.

• Segment the client base to prioritize and allocate resources to key opportunities.

• Collaborate with Customer Success, Sales Development, and Solutions Engineering teams on renewal and expansion negotiation strategies.

• Establish credibility and trust while influencing purchasing decisions.

• Facilitate customer discussions about new products to achieve expansion quotas.

• Oversee the sales process during and outside renewal periods.

• Predict expansion sales and renewals.

• Provide management with status updates and escalate issues as necessary.

• Lead customer conversations regarding multi-year contracts.

• Identify customer needs and drive timely renewals to completion.

• Negotiate and communicate product value effectively.

• Collaborate across functions to devise retention and expansion strategies.

• Manage and expand a portfolio of clients within a specific vertical, driving renewals and contract growth.

⛳️ Requirements

• BA/BS or equivalent college-level education.

• 5+ years of experience in selling or managing existing accounts in the B2B Software industry.

• Proficient in G-Suite applications: Gmail, Google Slides, Sheets, etc.

• Advanced knowledge of SFDC or relevant CRM systems.

• Exceptional verbal and non-verbal communication skills.

• A positive attitude and a team-oriented mindset.

• Familiarity with retail, real estate, financial services, or CPG is advantageous.

• Demonstrated problem-solving abilities with a capacity to thrive in a fast-paced, rapidly evolving startup environment.

• Willingness to travel approximately 30% of the time for conferences.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Fully remote work opportunity.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Flexible time off policy.

• 401K plan.

• Equity awards available for specific roles.

• Sales-based commissions applicable for certain positions.