VIP Institutional Growth & Operations

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Assist in identifying and researching high-potential institutional, broker, and VIP prospects.

• Contribute to growth initiatives, prospect lists, account expansion strategies, and the reactivation of dormant high-value accounts.

• Support Points of Contact (POCs) and the growth team with client proposals, incentive structures, and follow-up actions.

• Facilitate operational workflows among growth, middle office, and support functions to minimize onboarding and activation barriers.

• Generate daily and weekly reports regarding client volume, concentration, activation rates, and overall program performance.

• Extract and validate data from internal data warehouses and Business Intelligence (BI) tools, promptly flagging any anomalies.

• Assist with ad-hoc analyses for both growth and product teams.

• Collaborate with Product, Compliance, and Legal teams on client eligibility and incentive configurations.

• Maintain product documentation, process playbooks, and internal knowledge repositories.

• Identify repetitive manual tasks and propose process enhancements or automation solutions.

⛳️ Requirements

• Current university students and recent graduates are encouraged to apply.

• 0–2 years of experience (including internships) in operations, business/commercial analytics, product operations, growth, or a related field.

• Strong attention to detail and comfort with numbers, thresholds, and structured criteria.

• Proficient in using spreadsheets.

• Basic SQL knowledge or a strong willingness to learn quickly.

• Exceptional written communication skills, capable of summarizing data and decisions clearly for stakeholders.

• Highly organized, with the ability to manage recurring deadlines and batch processes without overlooking details.

• Residing in the UAE or capable of working effectively on a UAE-aligned schedule (remote work option available).

• Familiarity with cryptocurrency, exchange, or fintech products, as well as VIP or institutional client programs is a plus.

• Understanding of trading mechanics (spot/futures, maker/taker, fee tiers, rebates) is advantageous.

• Experience with BI tools and data warehouses is a bonus.

🏝️ Benefits

• Competitive salary and comprehensive company benefits.

• Flexible work-from-home arrangement (specific arrangements may vary based on the business team's needs).

• Opportunities for career advancement and continuous learning.

• Networking and professional development opportunities.

• Development of transferable skills.