VIP Account Manager, German

This is a fully remote position, open to applicants in Poland, +4 more countries.

📋 Description

• Engage in proactive outreach to both potential and existing VIP clients via calls, written correspondence, and internal CRM platforms.

• Advocate for company offerings to high-value clientele.

• Utilize effective negotiation strategies to transform leads into loyal customers.

• Design and execute initiatives aimed at enhancing client satisfaction and retention.

• Establish and nurture robust, long-lasting relationships as a trusted advisor.

• Track client activity and pinpoint opportunities for growth and engagement.

• Keep precise records of client interactions within the CRM system.

⛳️ Requirements

• Established client portfolio in the LATAM region.

• Demonstrated experience managing high-value clients within the Forex/CFD sector.

• Proficiency in German (native or C1+ level).

• English language skills at B2 level or above.

• Required CySEC Basic Certificate; CySEC Advanced Certificate is advantageous.

• Proven track record working for a CySEC-regulated organization.

• Experience in the Forex/CFD industry, ideally in VIP account management or a comparable client-facing position.

• Familiarity with regulated EU clients.

• Strong communication and relationship-building abilities.

• High degree of responsibility, professionalism, and attention to regulatory compliance.

🏝️ Benefits

• Competitive salary along with performance-based bonuses (paid in EUR directly to your bank account).

• Flexible working hours.

• Significant autonomy in launching marketing initiatives and technical setups.

• All essential tools for comfortable and efficient work.

• Corporate training opportunities.

• A friendly, supportive, and positive work environment.