VIP Account Manager, English, Spanish

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage in proactive outreach to both potential and current VIP clients via phone calls, written correspondence, and internal CRM systems.

• Advocate for company products and services to high-value clientele.

• Utilize effective negotiation strategies to transform leads into loyal customers.

• Design and execute initiatives aimed at enhancing client satisfaction and retention.

• Cultivate and sustain robust, long-lasting relationships as a trusted advisor.

• Track client activities and pinpoint opportunities for growth and engagement.

• Ensure precise documentation of client interactions within the CRM platform.

⛳️ Requirements

• Proficiency in English at B2 level or above.

• Native or bilingual fluency in Spanish and Portuguese.

• Bachelor’s degree in Economics, Finance, Business, or a related discipline.

• Demonstrated experience in the financial sector, ideally in sales, account management, or business development roles.

• Excellent communication, negotiation, and relationship-building abilities.

• Results-driven attitude with the capacity to thrive in a fast-paced environment.

• High degree of responsibility and professionalism when engaging with VIP clients.

🏝️ Benefits

• Full-time remote position with opportunities for long-term collaboration (service provider contract).

• Competitive salary along with performance-based bonuses (paid in EUR directly to your bank account).

• Flexible working hours.

• Significant autonomy in launching marketing campaigns and technical implementations.

• Provision of all necessary tools to facilitate a comfortable and efficient work environment.

• Access to corporate training.

• A friendly, supportive, and positive work culture where your data-driven decisions have a direct impact on the product.