VIP Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee a portfolio of VIP Key Account Customers

• Gain a comprehensive understanding of essential customer needs and requirements

• Strengthen relationships with current customers by consistently proposing solutions that align with their objectives

• Drive new sales that evolve into enduring relationships

• Provide support to high-end, high-value players and participate in hospitality events

• Collaborate closely with internal teams to deliver a VIP customer experience for high-value clients

• Prepare regular progress reports and forecasts for internal stakeholders utilizing key account metrics

• Manage key accounts, foster long-term relationships, and optimize sales opportunities

⛳️ Requirements

• Demonstrated experience as a VIP Account Manager within the iGaming industry

• Strong communication and interpersonal abilities with a talent for building relationships across all organizational levels

• Proficient in Microsoft Office applications

• Familiarity with CRM tools

• Competence in problem-solving and negotiation

• Fluency in English

• A diploma or degree in Sales, Marketing, Business Administration, or a related field is considered an advantage

🏝️ Benefits

• Competitive salary and bonus structure

• Comprehensive tools required for your role

• Emphasis on career development, performance management, and training opportunities

• Friendly, international, and multicultural team environment

• Engaging events, sports, and team-building activities

• Inclusive and equitable workplace